Recently had our new shower room completed with wall panels, fed up with tiles, room feels a little warmer and the fitting time was considerably shorter , staff at shop were friendly and not over bearing, will return and recommend many thanks Cliff
Chose this company to purchase a replacement shower valve from. A perfect replacement, very happy with it and the price. An excellent purchase.
Back in March I needed to replace a Kudos shower cubicle that had been in place for nearly 20 years. Unfortunately, it was out of stock at Ergonomic Designs, my preferred supplier (as they were the cheapest!), so I order it from another company called Aqva Bathrooms. They were a complete shambles! I had to chase delivery FIVE times before it eventually turned up in the middle of October. Rather foolishly I had ordered the wrong size. :-( Anyway, decided to phone ED to see if they had one in stock. Spoke to a young lady called Beth who was excellent. They didn't have one but she rang me back in a matter of minutes and told me that delivery was expected soon. A good innovation on the ED website is the facility to receive an e-mail when an item comes back into stock and I made use of this. Within a couple of days I received an e-mail so I went straight back on the site and order the correct one this time! Within about two working days the new one had arrived and is now being installed by my plumber. Very happy!!! If I had to have one little gripe it would be the £45 delivery charge. I realise that ED use an outside contractor to delivery these items but there must be somebody cheaper?
Absolutely excellent service. 5 stars ⭐️
Generally happy with all good delivered, however, no fixings were provided for the Semi Pedestals
We bought a shower tray. Delivery was quick and on time. Customer services was nice and efficient. The product seems of good quality. I am pleased with the service.
Franke Minerva Original 3-in-1 Kitchen Tap Chrome Had one on order with another company 5-10 days delivery but after 3 weeks no sign Checked stock with Ergonomic Designs & delivered in a few days
I accidentally ordered the wrong bath. Ergonomic Designs were able to swap it the next day without fuss or additional costs to me.
Exactly what we needed a white gloss chipboard was a decent price. Collected on time and open during covid. Updated me on delivery. Good service
Kitchen tap arrived as expected. Works well and looks elegant in the setting.
The shower surround was first class, the product was very secure with the wrapping, thank you, P.H
Very impressed with the prices and service from Ergonomic Designs. Helpful during the ordering process and delivery exactly as promised. Fully recommended.
Good quality and good looking soap dispensers for my kitchen. I bought 2 to replace my old ones from a different brand. I can tell that it’s made of high-grade stainless steel. Very easy to install. I would recommend this product.
Quick , simple and great price. What more do you need
Excellent communication and help from Alex to split a delivery order to part collection order when manufacturer supply was holding up full delivery. Collection was quick and covid safe, home delivery was good within estimated time window and unloaded carefully. I would fully recommend and use again👍
No sign of my (in stock) order after 4 weeks . Cancelled it and ordered with someone else . Costumer service were no help .
Very fast service and delivery.
We bought a shower head that was advertised as suitable for low pressure water systems. Unfortunately, it did not work with our system and we asked to return it for a refund as it was useless for our system and they promised it was ok for low pressure. They said it was working ok and that we could not return it, no undestanding at all to the customers situation. After quite a few emails stonewalling us and telling us we must keep it we sent it back and demanded a refund, they did in the end refund us after a very long battle with them. I would not recommend them at all.
Ordered shower enclosure and base, base delivered but no enclosure? Courier has said it was deliver along with the base, been over two weeks to get any positive feedback. How difficult can it be to send replacement immediately, then sort out its whereabouts. Not happy hence 1 star
Raymond Johnson
Nov 26,2020Easy to order, very quick delivery. Goods arrived in perfect condition.