Fast delivery, great product, competitively priced.
Excellent great price perfect product great delivery service
Very good experience, after ordering a shower mixer from another supplier on Tuesday I was informed the following day that they didn’t have it in stock. Following a quick search online I came across economic designs which had the same tap in stock, I placed the order on Wednesday and it was delivered on Friday at 8am, great service and speedy delivery.
Very easy ordering process, delivery on time and all goods as described and well packaged and undamaged. Will use this company again.
Very easy to order on line next day delivered every thing was first class
Very prompt delivery. Item aa described and just what I needed
URGENT UPDATE! THIS DIABOLICAL COMPANY PROMISED TO HAVE THE FAULTY AND LEAKING PIPE DELIVERED BY THE 25th NOVEMBER 2024! IT IS NOW THE 26th NOVEMBER AND YET AGAIN THIS DIABOLICAL SHAMBLES HAS LET US DOWN. NOTHING WAS DELIVERED & WE ARE STILL WITHOUT A TOILET!!!!!!!!!!!!!!!!! ACTION IS BEING TAKEN AGAINST THIS DIABOLICAL AND VILE COMPANY! THIS DIABOLICAL COMPANY WENT ON TO HARASS ME TO REMOVE MY REVIEW WHICH I REFUSED. SEE YOU IN COURT! Ordered several bathroom items from this diabolical company. Plumber fitted the High Level Toilet only to find water spraying up the wall due to a PIN HOLE in the brass down flush pipe leaving my family without a toilet. Contacted customer service department only to be told to email. Emailed the same department only to receive a message on the computer screen. Minutes later an email arrived from this diabolical company telling me they will be looking into it. This doesn't help my family who are now left with NO TOILET FACILITIES at all. If I have not heard within 24 hours this will be taken to TRADING STANDARDS! I'm hoping this company will send a replacement pipe via courier before I escalate this case. Avoid at all costs!
Diabolical customer service. I ordered a complete bathroom suite including a shower cubicle. The horizon Scarlett Traditional High Level Toilet brass down/flush pipe has a PIN HOLE and this is the ONLY WC in the house! When toilet is flushed, water sprays out of the brass flush/down pipe and the toilet is now unusable. Pointless calling by phone because we are told to email, emailed and now waiting for the return call or email and left without a TOILET! This is the FIRST and LAST time I shall order through this diabolical shambles and I WILL BE TAKING THIS TO TRADING STANDARDS!!!!!!!!!!! Ergonomic Designs have NOT heard the last of this, GUARANTEED.
Easy to order. Helpful staff assisted with ensuring an early delivery. Stylish well made bath.
Next day delivery excellent
I bought a shower tray and it's perfect but the trap couldn't be used as the connector is a fixed angle, and we didn't know this until the installation was undertaken, I asked to return the unused trap to be advised that returns are only accepted 14 days from delivery .. of course I bought several weeks in advance of the install.. Somewhat disappointing to now have to throw the trap away whoch cost £45
Good communication when online order was ready: easy pickup and had a discussion about all things bathroom. Very helpful and informative without trying to force a sale. Customer focussed - which is exactly what is needed. We are almost certain to go back to Ergonomic Designs when we are ready to order new bathroom fittings.
All Good the only negative my banks validation process was down so placing the order, was difficult & they wouldn't do it over the phone! Apart from that Top Draw ....
Easy to use website, delivered on time. Product as expected Can’t ask for more really
Great product, fast delivery great price!
We trawled the internet as we needed a shower enclosure asap! This was the only website who guaranteed delivery in 2 days. We had excellent communication and the delivery was to the minute! Excellent service and product all round!
Ordered and arrived quickly. All items were in stock and reasonably priced. Well informed about delivery.
Prompt delivery and good quality stuff. Thank you
Got what I wanted when I wanted. Thank you.
Blythe story-smith
Nov 22,2024Well priced great comms fast delivery - the holy trinity of online ordering