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Ergonomic Designs Bathrooms

Hosted by David Simmons

4.0 (822 Reviews)

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Reviews 822

4.0

Out of 5.0

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Steven Wilson
Jun 20,2014

After browsing the web for a few days looking for a full new bathroom suite, I was hovering over the "Complete Payment" button on another Bathroom website. It was a very convincing website, and the "countdown sale" timer had me almost hooked... A thought then occurred to me after my terrible experience last year with a kitchen appliance dealer when I attempted(!) to buy a washing machine and which turned into a disaster I better check TrustPilot for reviews... So I found out this other Bathroom company was ranked 114 out of 140, 7.4 out of 10, and their unsatisfied reviews read exactly as they did for that terrible Kitchen Appliance company (which very soon later closed up shop and left a lot of people out of pocket). Failed deliveries, broke promises, shoddy/damaged goods, bare face lies and contempt for customers when they did complain. So obviously my basket there was never completed, I had a very fortunate escape thanks to TrustPilot and its members' reviews, and instantly scrolled up to the Top 10 of Bathroomg to see who was up there. And so I found E.D. This was my final order:- No. Product ID Product Name Unit cost Quantity Total 1 N12 Clearwater Lacrima Bath 1690 x 800mm £1572.50 1 £1572.50 2 327229000 Roca Basins Urbi 5 Countertop Basin 327229000 £291.40 1 £291.40 3 EDW090-EDW080-EDW025-EDT1490S E.D. 1400 x 900 Walk In Shower Enclosure with Return and Tray £504.23 1 £504.23 4 BR001 TMV2 Thermostatic Wall Mounted Basin or Bath Mixer Tap £169.99 2 £339.98 5 ED003-SH9214A-R3S 3 Way Round Thermostatic Mixer Shower Waterfall Set £299.99 1 £299.99 6 327622000 Roca Basins Hall Wall Hung Right Hand Side Corner Basin 327622000 £84.97 1 £84.97 7 ED305 E.D. Round Handled Monobloc Basin Mixer Tap £60.00 1 £60.00 8 LQ044 Hudson Reed Panorama Motion Sensor Backlit Mirror £227.25 1 £227.25 9 CAL003 Hudson Reed Langdon Close Coupled Toilet with Soft Close Seat £284.25 2 £568.50 10 EDL396 Designer Chrome Heated Bathroom Towel Rail Radiator 1200 x 500 Flat Panel £192.20 2 £384.40 Shipping £0.00 Total £4333.22 Although more expensive, it was well worth it. Everything was delivered EXACTLY as promised. I had spent over £4000, and we had multiple deliveries for the different items as they were coming from various delivery companies for the fragile & large, heavy goods (stone bath) etc. Every single delivery day/time was met just as promised and from delivery companies I had faith in from the start, D.P.D., Parcel-Force. etc. Not a hitch. Also, having had time to study the "important" components of our new bathroom that may require maintenance (e.g. the thermostatic vales and wall tap mountings), I have found to my delight that E.D. branded products themselves are of extremely high quality using 3rd part,y quality U.K manufactured and approved components (eg. Val-Quest SQ50) and easily serviceable and/or replaceable without the need for major re-plumbing or removal of wall tiles in the event of major problems. The tap fitting themselves also appear to be of very high standards and materials and their mixer tap product documentation explains exactly why you should not cut costs for things like this. This is very reassuring considering my taps are mounted inside a wall which is tiled at £70/sqm! I was no expert on this before my purchase, and I can only consider myself lucky I bought the "right parts for the job" on this one. Again my past (and present) experience of TrustPilot reviews looks like it has saved me from possibly seriously disruptive repairs in the years to come. (I would not like to have to re-tile a £1000 wall for the sake of a malfunctioned thermo-valve or leaking tap!) So I am sure I have received much better value for money and I have had a completely stress free shopping experience for our new bathroom. This is exactly the way it should be done when you are depending on a reliable service with other dependencies (builders, plumbers). Many thanks E.D. and Trust Pilot, this has restored my faith in online shopping for important items such as this.

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Mr Parker
Jun 12,2014

BEST COMPANY DEALT WITH FOR A LONG WHILE

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Fatiha kouider
May 26,2014

I would definitely recommend u to a friend

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Dr C
May 25,2014

Needed variety of shower spares, which they identified, sourced, and then sent very quickly. Overall, very good service.

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Michelle
May 25,2014

I have bought a few products and the quality of the Thermostatic shower mixer valves excellent, after sales service great too, would highly recommend.

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Mr Mark Worthington
May 16,2014

Well organised, easy to use website, competitively priced good quality fittings and excellent delivery service. Recommended.

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C Clarke
May 12,2014

There is a great choice of mixer kits on the website. It meant that I could just choose the one that suited my requirements. In fact I bought 3 shower mixer kits! When they arrived which was earlier than expected, although they were all in white boxes I managed to sort out which bit went with each shower set. Would buy from this Company again.

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Paul Pritchard
May 10,2014

I purchased an item that I decided to upgrade to another product. Accepted return with no problems. Very knowledgeable on their products and most British made and high quality with long warranties and competitive prices. Will recommend to friends and family and I will continue to purchase from Ergonomicdesigns.

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Andrea G.
May 08,2014

Che dire ...all'inizio ero un po' scettico, visto che questa era un azienda che non avevo mai visto ne sentito, oltretutto fuori dai confini italiani, per cui la mia paura nel cadere in una fregatura era alta, visto anche gli ottimi prezzi, super convenienti rispetto a quelli che applicano qui in Italia. Sono rimasto molto contento, velocissimi nella spedizione, pagato con Paypal, e , loro hanno spedito subito il giorno dopo, sicchè in meno di 5 gg ho ricevuto la merce, tramite Bartolini. Quindi sito stra-consigliato. Ci ritornerò sicuramente.

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liz baines
May 07,2014

Found this cheeky wee shower whilst surfing the net and I'm really glad I did. I called the help dept of this company and they answered all my relevent questions prior to ordering and were extremely helpful and polite too. We all love it, the colour, the design and especially the LED-even the plumber was envious and couldnt wait to show us it working. We purchased this shower from Ergonomic Designs at a good price, it seems well made and sturdy and fashionable at the same time. The order arrived superfast and was fitted within days, no hesitation in recommending this company.

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Mike
Apr 25,2014

My purchase was delivered quickly, was carefully packaged and met all of my expectations in quality, value and function. Very satisfied with the overall service.

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george mavrias
Apr 05,2014

Value for money, quality product , good service and prompt delivery would use again

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Yvonne Walker
Mar 31,2014

Good on-line description, product arrived well packaged & when expected. Looking forward to using it once installed. Thank you

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MARION FLOOK
Mar 24,2014

This company is "simply the best" I was desperate to source a shower enclosure as was let down by a supplier, my plumber was only here for 2 days, I ordered and received goods within 24 hours, they even made sure it was morning delivery. Would recommend this company with no hesitation. They don't need any training in customer care, they have it sorted. This company deserves all the success, am really impressed. Well done.

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Mr Yates
Mar 21,2014

Really helpfull when ordering delivered on time great product

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gary jones
Mar 18,2014

Friendly, helpful and goods arrived as expected

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Mohammed Amir
Mar 14,2014

Great service and absolutely fantastic robust quality. Good value for money.

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PARKLANDS INTERIORS
Mar 08,2014

impressed with quality & price, have used them on several occasions now with no complaints. You can pay a lot more for named supplier showers etc but don't get the finish of their own brand stuff.

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MICHELLE TURNER
Feb 27,2014

Very helpful staff dealing with queries, products appear excellent though haven't been used yet and prices were also great.

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Kypros Kyprianou
Feb 17,2014

We ordered very late Thursday night and the products arrived on Monday morning after receiving an email telling us the time. The company are very helpful in giving advice when you phone them. Their prices are competitive. There is not much to say other than everything went well. I was very impressed with this company because before them I used another company who made me take four days off work to receive a delivery. They also sent an email informing me delivery would be between 8am and 5pm then when they failed they said it would be the next day and the next and then only delivered on the fourth.

01604 643736 [email protected]

Unit 2, Cirrus Park , Lower Farm Road, Moulton Park Ind Estate, NN3 6UR, Northampton, GB

https://www.ergonomicdesigns.co.uk

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