Friendly and helpful staff. Always responded positively to my queries. Quick response from my order request to installation. I have been a customer for several years and all issues resolved promptly.
Angela, spoke clearly and she made the renewal easy to complete. Thank you
First class service and very clean and tidy work
Engineer was on time ,friendly and knowledgeable.He explained what he was doing and helped me understand the app. He left me delighted with the visit.
At my request a letter was sent to me promptly, and when I then contacted ESE the lady I spoke to was most helpful, and my inspection plan was put in place.
It’s a good start when they turn up on time, not having to wait in all day. It gets better when they explain what it is they are doing without blinding you with technical jargon , very professional.
The engineer look at everything not like the engineer did last year Also he asked I I was thinking about battery and I said not at this time. What would have been nice was to ask me when I had my solar panels fitted and that was when I was working know a retired man money his not the same.
Excellent service. Arrived on time.very polite, explained what he was doing.
He was clean ,helpful and able to do his job effiecently.
Very good service , my solar panels were fixed & up & running in no time , I also receive a yearly health check on them
Friendly and efficient!
excellent service, on time and very polite.I recommend ESE SOLAR
The man was well mannered and explained everything to me
Anyone I have dealt with from this company, either by phone or in person, has been very pleasant and helpful to deal with.
Everything was fine with the battery and they called and offered me a service plan which offered a maintenance and health check so I took a year plan kept asking when they were coming to do the service well got told as they hadn't been in my area I would not be getting any service so money down the drain
Good after sales service. Quick to fix problems. Always very helpfull.
The engineer was good He wasn’t here very long but was polite and professional. We also asked him for information re a 2nd house battery, which he duly supplied.
The engineer was very professional and polite. Thoroughly recommend this company
So the system is now working correctly. It has taken several emails and phone calls to ESE to achieve this result. Eventually after several weeks they organised for the installer (SAS Solar) to come and sort the problem. I would like to commend SAS Solar for their performance,- always on time and are friendly, helpful and competent,
N Meddle
Feb 14,2025Battery fitted. Job well done !