Agentwas very knowledgeable, pleasant and efficient.
With so many scams, it is important to be sure who you are talking to. I first received a voice message which enabled me to check the number before the main call on my home phone. I spoke to Angie who introduced herself and gave me further information that enabled me to confirm who I was talking to. Unlike many callers who race to get your attention, mumbling their text, she spoke slowly and clearly, enabling me to hear properly what she was saying, and giving me time to consider the options open to me. When I had made my choice, she patiently helped me through the payment process and told me exactly what next to expect. Angie was friendly and professional, and easy to converse with, giving me confidence that I had made the right choice.
There was no pressure to buy anything but an item was mentioned and how it might benefit me. I accepted the suggestion of an extra battery and an appointment was agreed. The men turned up spot on time, they were polite and professional and fixed the battery in no time. I was very pleased with the way I was kept informed during the whole process and a follow up phonecard to make sure I was satisfied.
Super company
The guy that came was on time and very polite, he checked out my solar equipment ,and found it working OK .he mentioned about adding another battery storage unit to the one I have, it was a good offer and he didn't push the sale to hard ,I did say I will think about it, in all I was very satisfied with the way it went.
Found a problem and fixed it.
The young man arrived between the time allocated very pleasant got on with the job finished in no time reported all is well and left thank you ESE
Good customer communication. At annual inspection visit, options for battery storage discussed and informative. Appreciated no high pressure sales. Appointment carried out in time window offered and expected.
Fitted us in at short notice as we were going to be away. Called in advance of arrival and was quick & efficient.
Checked System Quickly and efficiently
Friendly engineers. Worked efficiently and installed swiftly.
Arrived early. Explained everything he was doing. Well mannered and yidy
They arrived when they said they would,work carried out good,explained everything to us
Representative Arrived on time, explained everything clearly, no heavy selling.
ESE came on time fitters were quick and efficient.
Mark your representative was very efficient and professional. Thank you.
The engineer was very helpful and friendly.
Polite and informative and made the process easy.
The representative came on the agreed day (though in the morning instead of the afternoon, but that was no problem). He was efficient and not too pushy with extra services when I told him we were likely to move away next year.
Anthony knight
Jul 30,2024He was very nice, thanked me and letting him come a bit earlier. Explained about the battery