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Reviews 876
Ms Theresa Read
Jul 24,2024The lads arrived early completed the work. They cleared up so no mess left. Both lads were very polite.
customer
Jul 24,2024Always a great experience with ESE, no matter what the questions the engineers or customer service always answer any of my questions and have helped me a lot with looking after my solar panels, given I didn’t have a clue what to do with them once my dad had passed
customer
Jul 24,2024The 5 stars are for the two men who came to sort out the problem. They were good and very reassuring that I couldn't have fixed it myself. Just sorry ese was unable to help me any sooner Always a pleasure to talk to Laura. I can hear her verbally holding my hand over the phone.
J de Fraine
Jul 24,2024Staff always helpful and friendly.
C Frey
Jul 24,2024Excellent service. Friendly men arrived on time, installed the battery very quickly without any mess and read some meters for me.
customer
Jul 24,2024Great product and follow up they do exactly what they say they will. They instruct me gated the service not me!
Mrs V.J Richardson
Jul 24,2024The lady receptionist informed me of all the special offers relevant to me but she was very understanding with my position and that I was unable to accept any offers. She was very polite and understanding
Janice Workman
Jul 24,2024Arrived on time, was very polite.Did the job and left.
Ivan Williams
Jul 23,2024The engineer arrived when we were expecting him so we were not kept hanging around. He was polite and very professional.
customer
Jul 22,2024Every year they have come out to check solar panels, they have been friendly and have always explained what they were doing. By checking solar panels in garden to the box in my under stair cupboard to going in the loft.
Alex
Jul 22,2024the rep was very polite and helpful
Gordon Chalmers
Jul 22,2024Three minute phone call sorted my policy for another year. Many thanks to Angie.
Jennifer Goode
Jul 20,2024The 2 gentlemen who came to put a new battery into my home were very helpful and the work was done very quickly. They explained the system to me.
Nic
Jul 19,2024I liked the clear survey and the installation went well. Unfortunately the survey is not accurate enough so some panels needed to move to other areas of the roof. The system works well, generates and stores as expected. The app is clear to understand. Disappointingly 5+ months on from installation I am still not exporting due to bureacracy and poor communication. The certification from ESE took a while, then Octupus energy delayed another 2 months and finally when submitted to the grid, there is some hitch with ESE registration of the scheme, so its round again! Meanwhile someone somewhere is enjoying my free excess energy.
Mr paul taylor
Jul 19,2024Excellent customer service from Christina Buckley, nothing else to say, great job, Christina should be rewarded for her service to customers. One of the best i have delt with over the phone. Thank you.
Christian Perrone
Jul 19,2024I had solar panels and a battery system installed. The installation process was straight forward and the system works. The maintenance package and the carbon offsetting technology are a real plus. Although at the moment, 1 month after installation, I still haven't received the documentation for SEG payments, and the electricity is just going to the grid with no payments for myself. I was told at the time of the quote that it was only going to be a matter of a couple of days after the final payment for the system, but it's been a month and still haven't had the certificate. The other downside was that there were no interest-free loans available, unlike some of the competitors.
Keith Harding
Jul 19,2024Quick & easy, very pleasant as always
customer
Jul 18,2024The technician turned up at the specified time and was quick and professional in his visit.
Peter Abernethy
Jul 18,2024Brian the engineer contacted me in advance of his visit to arrange a time. He explained how the system worked and advised on how to get the best from it.
16 Turnstone Business Park, WA8 0WN, Widnes, GB
http://esesolar.co.uk
Alan Mackenzie
Jul 25,2024The technicians arrived in very good time (08.15) and carried out what was, in reality, a very extensive and involved job with great efficiency and tidiness. The standard of work was very good, as was the clearing up on completion.