Website easy to view and easy and simple to place an order. Goods arrived quickly and lovely quality. Unfortunately I had to return my purchase and found this easy and refund arrived back in my account within a few days.
Dresses are gorgeous, I was just unlucky with the size. The colours, style and quality is very good but in future i will order using measurements.
I've been trying to contact this company concerning an issue that dates back to the beginning of the year and still have not gotten a response. Not happy. I'm still waiting for a complimentary dress i was promised for doing an interview review with them. Definitely not reliable people and do not have integrity.
Have ordered a couple of times from this company. I have found the dresses to be very pretty and value for money. However, I can’t get my head around their sizes. I’ve followed their sizing guide and ordered accordingly but ALL of the dresses I’ve ordered have been way too small. I’ve just received a dress ordered for a black tie do. I ordered a size larger than I usually would and still it’s far too small. So disappointed. Think I’ll give up ordering from them now.
I ordered bridesmaid dresses from here. Amazing quality, beautiful dresses. Returns team were really helpful as we had a few returns to make, I decided on a different style and then we had a couple of size changes. The whole process has been really easy.
I purchased three bridesmaid dresses for my wedding,only needing two as I was a bit unsure of whether they would fit. Absolutely beautiful dresses.two fit perfectly had to send the other one back with no hassle and ease. Customer service was brilliant. Refund was given very quickly.will definitely be using yourselves again
Communication 5 star Helpful, courteous, couldn’t fault them in any way. Thank you Ever Pretty I’ll be purchasing from you again.
I bought a bridesmaids dress. It was delivered really quickly and it was a great price. The dress was high quality. The only reason for the 4 star is the sizing is a little off. I had already sized up and it was still at least a couple sizes too small. Returning the dress was really simple though and I had amazing help from their customer service team.
I ordered 2 dresses to try as I didn't know how the sizing would work for me. One of the 2 was just what I was looking for but I needed to downsize it. Customer service took care of everything quickly and with no issues and I received the beautiful dress quicker than I could've anticipated. Very satisfying experience. I will definitely purchase from Ever-Pretty again!
I ordered 6 dresses for a wedding, sent two back as didn’t work, but kept the other 4! Two for the wedding and the others for evenings out! Great service, quality dresses and fast delivery!
Ordered this outfit for a special occasion, however it just didn’t fit like I wanted it to.
Superior options! Great quality dresses! The prices you can’t beat! Fast shipping! Amazing customer service and very informative and quick replies! Definitely using them again!
I ordered a dress for a wedding I was attending. The variety of outfits, and colour options is unparalleled. The prices are so reasonable compared to most other brands too. I chose one I liked and it said 'delivered', however the package did not arrive. I reached out to the team and they were very kind and gracious and quickly sent me a replacement at no additional cost. The clothes are lovely but the customer service is even better. I will definitely shop from Ever Pretty again and recommend them to everyone.
I ordered a fishtail dress size 14 for a black tie event I opened it and it was just what I was looking for tried it on unfortunately it was far to small so I had to send it back I was devastated. I didn't order another as I wasn't sure on the sizing took a while to get refunded but was all good in the end
Amazing customer service can not recommend enough. Have always been there to help with my return and questions I have had please note return was no fault of the company or the dress which may I add was stunning and very high quality the dress was just to small for me 😔😔
I am very satisfied with my purchase from Ever-Pretty! The customer service was excellent, and the shipping was super fast. The dress looked amazing and was of great quality. Unfortunately, the second time I had to return the dress due to the wrong size, but I must emphasize that the return process was easy and quick. I highly recommend this store!
Excellent customer service with stunning dresses and prompt delivery and ease of return Many thanks
I didn't keep the dress I ordered, however still wanted to leave a review for the excellent service I received. I was initially arranged for an exchange but then changed by mind, but the process for this was really simple. I used the webchat function and they were really helpful. Refund also came through quickly. My only comments re. the dress itself is I found the sizing off (I'm usually a dress size 12, but had to order a 16!) But now I know this, I would happily order through Ever-pretty should the need arise again.
Wonderful service, beautiful dresses, quality of the dresses was gorgeous. Returns process for sizing was straight forward and the people I spoke with where very helpful Thank you kindly
Rachel Kirkpatrick
Mar 04,2025Bought a bridesmaid dress, ordered 2 as unsure on size, ended up with a much larger size than on highstreet but it was beautiful. I advise using their size guide.