FirstVet
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No need to rush off to the local vet – meet up with us online instead. You will get help and treatment and if you need it, a referral to the nearest veterinarian. Download the FirstVet app today to get started.
Reviews 773
Adam
Oct 22,2022Ordered some Orijen Tundra I couldn’t get anywhere else and it came a few days later. Perfect thank you
Peter Bjerregaard
Oct 19,2022Dejligt nemt at kunne tale med en læge og vise via videoopkald hvad der var galt med min hund, han har det rigtig godt igen, spiser og leger så det var heldigvis ikke så slemt som jeg troede, tak for samtalen og en meget fin og detaljeret journal både på mail, hjemmeside og app som man kunne bruge til at vise en dyrelæge hvis det skulle blive nødvendigt
jordan louise
Oct 10,2022Taken money ! Avoid
Susanne
Oct 03,2022Blev inte trevligt bemött då jag ringde om en skadad hund.
Manfred Merkel
Sep 20,2022Ich kann nur 5 Sterne geben da die Hotline innerhalb einer halben Stunde reagiert hat und mein Problem lösen konnte. Eine medizinische Hilfe musste ich bisher noch nicht in Anspruch nehmen, was wir auch hoffentlich nie müssen.
Kim kanne
Sep 17,2022Vi skulle finde ny forsikring, da vi har 2 Yorkshire terrier og de skal have det bedste, vi faldt for et med online dyrelæge (Firstvet) for det ville give os en tryghed, hvis hundene blev syg eller vi bare er bekymret for hundene hvis de ændre adfærd. Det var det rigtig valg, har brugt dem første gang i dag og så en weekend,(så også sparet en masse penge)fik den perfekte hjælp og en masse ro i maven, kun det bedste er godt nok til vores hunde og det har vi nu 😊😊😊 Mange hilsen familen kanne.
Amalia
Sep 14,2022Jeg har en ældre (8 år) hyrdehunde pige som desværre var blevet meget lad, pruttede meget 🙈, var enormt energiforladt og havde mistet appetitten totalt og jeg blev gradvist mere og mere urolig. Igennem min forsikring hos TRYG har jeg FirstVet med gratis og jeg tænkte: Eftersom dyrlægen var lukket på tidspunktet - at det var værd at prøve firstvet for at få lidt ro i sindet og vide om jeg skulle aflyse aftenen og tage min hundepige med på dyrehospitalet. Så d. 2.9 kl. 20.30, kommer jeg igennem til en utrolig sød og professionel dyrlæge (jeg tror hun hed Maria) - hun så min hund på video og stillede en lang række spørgsmål og gav rigtig gode råd. Derudover fik jeg tilsendt en mail som slog mig at være så omsorgsfuld og så udførlig - at jeg faktisk ikke engang fra en fysisk dyrlæge har modtaget samme “støtte” og grundighed før. Det gjorde mig enormt glad og enormt tryg. Jeg fulgte alle dyrlægens (Marias råd) og min elskede hund var på benene og tilbage til sit madglade selv, hurtigere end jeg turde have håbet ❤️ Tusind tak for god service, omsorg, grundighed og muligheden ❤️ 100% anbefalelsesværdigt !
CRAIG BIRCH
Sep 11,2022Ordered Eukanuba dog food from Firstvet 2 week's ago and it should of been here in 3 day's. Rang them after 6 day's and they guaranteed me it would be here this week by Wednesday or Thursday and still not here and it's Saturday. Ran out of dog food today and had to go and buy some from the shop. If they want new customers this is not a good way of getting them. Terrible. I had quicker parcels arrive from China.
Eirinn Bartram
Sep 07,2022The vet I spoke to was Helpful and concise, Didn't use Jargon that my dumb self wouldn't understand and helped reassure me for the entire 10 minute conversation. Overall it was a very helpful and pleasant experience, and free with Waggel. With that service, I wouldn't have minded paying the fee. what's not to love? I would definitely recommend this app.
Zandra Karlsson
Aug 17,2022Fick återkoppling igår att de skulle kontakta den veterinär jag hade 12/8 men hörde inte ett ljud från veterinären. Kundtjänst skulle även återkoppling till mig idag men nu har de stängt och de har INTE hört av de heller. Så nu blir jag riktigt irriterand. De verkar inte vilja ha några pengar. Har mailar igen och hänvisat till att de har morgondagen på att lösa detta eller så får jag ta den lokala veterinären. De kan inte vare sig råttor eller möss men den veterinär jag fick på firstvet finns inte ens med på deras sida så vad hon kan har jag inte en aning om.
Margareta Edvall
Aug 16,2022Fantastic support. Got quick help. No extra fees when purchases needed to be cancelled. In Sweden.
Sini
Jul 24,2022Käytin palvelua ensimmäistä kertaa. Sain nopeasti ajan. Eläinlääkäri oli todella mukava! Antoi hyvät ohjeet ja neuvot jatkoa varten. Jälkeenpäin kysyi vielä kuulumisia sähköpostilla. Suosittelen!
❤️😍❤️
Jul 21,2022Thank you, a hassle free first order safely received. ;-)
Anonymous
Jul 20,2022I have this service free with my pet insurance so wondered how good it was actually going to be. Honestly, I can’t fault it. I logged on and managed to book an appointment within 15 minutes, the vet was very thorough, asking plenty of questions about my puppy to get a full picture. I was looking for some reassurance and that’s definitely what I got, the vet even followed up with an in depth email about what we had discussed and what my next steps to take were. So reassuring to know that I have this advice at the end of the phone without having to get a face to face appointment.
Customer
Jul 15,2022I've had both the vet and behavioural appointments through first vets. I get it free through my insurance as well which is a bonus! I can't recommend this service highly enough though, it's been a god send for me with my nervous rescue. My behaviourist was amazing and offering some brilliant advice and my boy is so much happier and relaxed for it now. You get a report to keep too so you can refer back to it whenever you need it. Thank you first vets 🙏
Vicky Lewns
Jul 12,2022Have used First Vet on three occasions and have found them amazing! Reassuring, knowledgeable and compassionate, which is just what you need when you have a very poorly pet in the middle of the night! Can’t thank them enough!
Jenny
Jun 18,2022Unable to create an account for vet advice which is included in my policy as they can not verify my policy details and there is no customer service available until Monday to resolve the issue so now I have to wait until Monday to seek advice and my dog will suffer over the weekend. I’ve visited a vet but believe the advice and medication they given is incorrect as my dog has an eye ulcer and has been prescribed conjunctivitis gel which is not working at all.
Christina Johansson
Jun 14,2022Det är inte första gången jag inte får mina varor det känns så trist. Varför de använder Budbee fattar jag inte de håller inte leveranserna utan uppdaterar hela tiden nya dagar. Kommer inte att handla här tidigare eftersom det är omöjligt att få varorna i tid jag har väntat 1 v redan på min order. Det var samma sak vid min tidigare beställning & jag lovades ersättning som uteblev.
Patrik Berg
May 21,2022Snabba leveranser och bra kund service
KD NeuOrgan
Oct 27,2022It would be great if I didn't need to click on a star to write a comment, because the way I feel at this moment, 1 star isn't worthy. I am not getting answers to emails, nor responses to calls. My one year subscription however was processed immediately! No help. I can't help but wonder if I've been taken for a fool. I hope no one else goes through this anxiety-provoking situation. Please be upfront in your promotion; please get round-the-clock customer service that answers the phone or at least responds to messages. How disappointing. My little dog is now in the hospital. The money I've lost subscribing to this could be put to better use in his care. I'm so disappointed and sad that I believed in this site!