4 star only due to some minor issues, but Jessica my customer service rep has been amazing at getting the minor issues resolved. Food is good and consistent!
Jessica thoroughly assisted us with an incorrect order situation. Thank you!
Had a question about my next billing date and Jessica was able to answer my questions effectively! Thank You
Although my reason to contact wasn’t the best, Lourdes was amazing and professional. They really helped me feel better about the situation and assisted me in the process.
Lourdes did a great job helping me with my order and getting my subscription lined up with how I would like it to be! Everybody at Flexpro do a great job, and the meals taste great! I highly recommend Flexpro to anybody! They help me stay on track!
Took care of my issue immediately with out any delay. Lourdes was very helpful.
Olga was awesome! She quickly helped me with my subscription address change and answered all of my questions. Great customer service!
Fast customer service by Olga
Olga was kind and amazing today. She was able to help me whiting minutes. Thanks Olga!
Had accidentally been charged for a week of meals but issue was resolved quickly by Brian. Thanks for handling the situation with a sense of urgency.
Marcela was outstanding with helping me resolve a billing problem that had occurred. She is a DEFINITE asset to the company. Thank you very much Marcela!!!
Really nice customer service, thank you Brian.
The customer service is good. Jessica was very helpful last time I needed service. She solve my problem really fast.
Great customer service!!! Really appreciate Marcela helping me out multiple times!
Brian attended my concern and fixed the probably right away for me.
Jessica was amazing! My entire order was incorrect, (this has never happened before) which was very disappointing. I didn’t think they would be able to do anything about it besides maybe a credit but Jessica was able to get me my new order with the things I had previously ordered in just one-two days. Very pleased with the customer service!
We received our meals today and have already changed the frequency of our subscriptions to get them more often. Olga, with Customer Service, was extremely helpful and handled everything for us quickly!
3 orders in and love it! Food tastes great and customer service has always been amazing. Only had a few problems and they were answered swiftly and effectively. Jessica today really stood out and went above and beyond to make sure I was happy. Can’t wait to order more in the future.
I’ve only had 1 issue and Olga made it right! Their food is top notch, lots of options and they’re always adding new healthy meals!!
Jessica Diangson
Jun 01,2024Customer support is amazing. Had a small issue with my billing on my account and Miurel and Olga helped me quickly and got it resolved.