Inspiring gardeners since 1946, Frosts is a family owned group of four award-winning centres offering a superb shopping destination, inspirational plant nurseries, great events calendar, beautiful restaurants, a food hall and florist.
Our Centres are in Woburn Sands, Willington, Brampton and Millets Farm - we hope to see you soon.
Excellent service delivery quick and easy. Would definitely recommend this company 👍
The delivery process was excellent. However the instructions for the assembly were poor and it was impossible to assemble in the way described. By reversing the holding bolts it could be done. However the holes drilled in the granite base did not align correctly with the support mechanism. One bolt was damaged in trying to assemble it. I will have to cut the fourth bolt and replace it after I have drilled the support mechanism to align with the holes in the granite base. Very poor quality for an expensive product. Unsurprisingly it was manufactured in China. Review from a UK Chartered Engineer.
Very good service, only thing was we wasn’t going to be in when they were delivering it so rang them the day before to let the driver know, they never did this so had the driver ringing me up twice to find out where we were, but more communication needed
Great place to visit and great food, a little pricey but still good value. Loved watching fish swimming about from the resturant
Product and delivery was brilliant
Wonderfully helpful in store, super communication and really nice guys who deliver. Great service
Delivery men very friendly & arrived when expected. Love the cocoon seat but have not used it much because of dreadful weather. Recommend Frosts & this seat.
Guys delivering the chair were very helpful and assisted in the unpacking and assembly. This was a present to an elderly relative who really appreciated the good customer service.
Very helpful, friendly and knowledgable staff and prompt delivery. Very impressed with the service
Fabulous garden dining set, great value and amazing quality. Greatly impressed with Frost’s customer service. Smooth delivery with removal of all packaging. Very happy customer.
Great service, efficient delivery on time and beautiful product
Advised that our purchase would take several weeks from when we visited your centre. We were pleasantly surprise to receive a call from Jamie to say that the parasol was now in your warehouse and would be delivered shortly. We received a message to say it would be delivered on a certain day at a certain time, and it was. Well done
Good service, excellent delivery service too
Had a problem getting the garden chairs through the garage as the door was a bit small, but the delivery guys managed it in the end thankfully.
Thank you to the delivery boys, Dalton and Jacob for letting me know when you would be arriving and unpacking my new dining set from Frosts on arrival. Very friendly and helpful.
Very happy with the service & delivery guys very pleasant Just one issue as one of the legs is bent on the corner sofa have reported so should get replaced soon
The customer service team at Frosts went over and above to ensure we had our order fulfilled. We were kept informed as to he progress of our order and delivery times. On delivery of our new garden furniture it was taken into our garden and all packaging taken away which we were not expecting. Thanks Frosts, cant wait now for the good weather to arrive to make full use of it :)
Yes all was fine. Shame goods went up £50 after first seeing on website.
good service/did what they said when they said
customer
Jun 03,2021The lady who sold us the furniture was so helpful and recommend a amazing suit for us. Definitely been shopping here again. Can’t fault anything