Founded in 2014, Furniture Direct Online, a family business with over 40 years of expertise in the furniture industry. From the beginning Furniture Direct Online has been focused on supplying the best quality furniture at the most affordable prices for our customers.
In 2015 we moved to our brand new 80,000 sq ft warehouse in Wakefield, West Yorkshire. This progress allowed us to stock hold over 20,000 sofas and achieve fast, reliable deliveries.
In 2019 we faced the challenge of the global pandemic. With thousands of sofas in stock and the lounging lifestyle, we all became accustomed to during the lockdown. This is where Furniture Direct Online stepped up, to become a household name. Delivering over 100 sofas per day nationwide.
Here we are now, in 2024 with our new look and thousands of happy customers. Our mission still remains the same, striving to bring you incredible quality furniture at the most affordable prices with the absolute best customer experience.
Very happy with purchase the original sofa I ordered was unavailable for a few wks so was offered an alternative for a reduced price which is a much nicer sofa and was delivered very quickly.thankyou
Quick, easy, buying to delivered 3 days Communication all the way through great company to buy from
Great customer service and I love my sofa it’s perfect
Had my corner sofa for almost two years and didn’t put the feet on as it was lower for my toddler to get off and on. I went to put the feet on yesterday and found there wasn’t enough from when it was delivered. I rang the company who were most helpful who sent me out the missing feet next day delivery. Great customer service and highly recommend. Thank you
Good quality furniture, looks as described and picture. Fast and efficient delivery, good product. Shame about the instructions as had to set up myself and left part of the sofa undiscovered underneath the sofa after thinking I had set it up correctly.
Was very quick delivery a section of the couch was damage but there response was fantastic emailed by within half hour and sorted by end of day and new one delivered free of charge and they took the broken one away provided the packaging and the delivery guts took it out and packed it and offered to unpack the new one billant would recommend 1000%
Such an easy process from start too finish, delivery was really quick, quality of the sofas is amazing we are so happy with them
The product is as in the website
Waited in all day even. Tho. It is my birthday and had other plans for sofas that never arrived. Disgraceful the least you could have done was txt to say sorry but was unable to meet delivery date
Product was as described the delivery company they use are also very helpful know looking at sofas next on my list
Fast delivery great service
Great communication. Although I was initially advised I would have my sofa in 7-10 days, there was a slight delay in the sofa arriving at the warehouse but this was well communicated, without me having to constantly chase and dispatched at the earliest possibly time. It was delivered well packaged and was exactly as described
Brilliant company, ordered on wed delivered on the Saturday. Easy to set up a monthly payment and the communication was outstanding. Can't fault them
Purchased a chair from these guys, communication was first class and was delivered within a matter of a few days. Very impressed with the overall service and quality of the product. Will definitely be using again. A+
Had to change colour choice to get it after waiting weeks, once changed they were excellent and delivered quickly and efficiently, sofa and chair looks and feels amazing, no regrets
Excellent service! I received my furniture within the week of ordering. Customer service was supportive the entire duration and were able to provide updates throughout, thank you to Ash for being so amazing! The delivery men were careful with handling everything and the furniture came to me with excellent quality. I will definitely be getting any furniture I need from this company in the future!!
Really impressed with this company. I have seen them over social media quite a lot and had to get one of their U shape sofa beds! Ordered Sunday and come Monday we had changed our minds on the material. This was sorted straight away via Whatsapp and they even delivered the same day! The sofa is amazing quality and very comfy. We love it!!! Would recommend 🌟
Yes good just waiting for the extra bit to my sofa that should arrive in 2/3 weeks
Amazing quality, quick delivery. Would highly recommend!
Shannon Ohagan
Nov 07,2024I ordered a new 3 seater and 2 seater, they're absolutely beautiful, I'm glad I brought them, and they have a monthly payment scheme which is brilliant too x