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Grain Connect

Hosted by David Simmons

4.5 (878 Reviews)

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Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.

Reviews 878

4.5

Out of 5.0

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Robert Weiss
Feb 05,2025

After a slightly bitter experience where I had to fight to have the router free standing as opposed to being fastened to my living room wall I have to say thet so far the broadband service has been good with more importantly, excellent customer service. I was concerned with the quality of the wifi nut had that issue resolved but the unexpected follow up call boosted my impression of the customer service to a level rarely reached. I was called by Codie regarding my recent concerns and she listened to everything I said and made notes as I mentioned my experience with the install. She did not pretend to listen then spout out something irrelevant as is more prevelant with many companies these days. We had an amicable conversations as should be expected between two adults and showed her expertise as a customer service representative. I value Customer service above everything and Codie was one of very few people who managed to exceed my expectations.

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Mr M Cole
Feb 05,2025

Was a smooth installation Zak was really pleasant and very helpful when setting it our router. Would definitely recommend Grain the speed seems great

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Patricia
Feb 05,2025

They take care of the switch over without stress. They are efficient and clear up after themselves with as little disruption as possible. We had the password to log onto new internet emailed to us before the engineer had cleared his tools away. We have had no problems since installation and a phone call to ensure we are happy with service. The price is very competitive and all staff I have met or spoken to are polite and eager to help in any way.

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belmondo
Feb 05,2025

Thanks for quick and smooth installation Helder.P. It was just installed and it's already working, hopefully without any issues in the future.

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Mq
Feb 05,2025

The engineer explained everything clearly, was very helpful and did a great job. Also grain itself, quick responses and calls to get the installation booked in. All good

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Guy Negus
Feb 04,2025

Great price, speed and value for money. Customer service is excellent.

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Louise
Feb 04,2025

Excellent communication, easy planning and installation meetings. Internet working immediately. Speed is double previous provider and better signal throughout house, and all at a cheaper cost! Thank you very much to Michael Grant, the engineer who set everything up today. Very professional and speedy.

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Marc Needham
Feb 04,2025

Did exactly what they said they would do and no hassle

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lyndsey booth
Feb 04,2025

Extremely satisfied, explained everything from the moment started, very polite. Sam did a great job highly recommend

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Mandy
Feb 04,2025

They was very polite and helpful I would recommend them to friends and family

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David Sheppard
Feb 04,2025

Happy with it so far

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Zuleka Patel
Feb 04,2025

Our engineer Alamin was great and efficient he was professional and took his time and to explain what he is doing and installing

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Tina walker
Feb 03,2025

Great done everything professional

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Royce Richmond
Feb 03,2025

She was very polite very helpful and did a very clean tidy job thanks Sam

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Fatima Mohammad
Feb 03,2025

I would like to thank GRAIN for the good service and now I am enjoying good wifi. Thank you for your efforts. I wish you all the best.

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judith
Feb 03,2025

The installation went very smoothly and painlessly thanks to Sam my installation engineer. Everything was explained very well and the work was clean and tidy with no disruption. Once installed my broadband was up and running and I can't believe how much quicker it is than Sky . 5 stars to Sam for her patience with me and her excellent work . Would definitely recommend.

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Helen Mckenzie
Feb 03,2025

Top service from Engineer Zak. Came on time. Talked me through the process. Cleaned up after himself, which is fantastic. Great worker and made process easy.

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Susan Simpson
Feb 03,2025

Excellent thank you Great guy who came to install it very pleasant and helpful thank you

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Samina Naz
Feb 03,2025

Sometime signal stop another way is good

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Mr Davidson
Feb 03,2025

Guy came, told him everything that i need as we’re having drive installed he left extra wire to go in ground. Quick and tidy service internet is another level compared to sky.

0330 223 2266 [email protected]

Clifford House, Cooper Way, Parkhouse, Carlisle, CA3 0JG, Carlisle, GB

http://grainconnect.com

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