logo
Grain Connect

Hosted by David Simmons

4.5 (878 Reviews)

To leave a review you need to be logged in

Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.

Reviews 878

4.5

Out of 5.0

comment
E
Jan 24,2025

I’ve had to block your number and opted out many times from your text messages. I’ve spoken to someone and asked them to remove my number as I’m not interested. But even with your number blocked I’m somehow still getting messages. It’s literally getting too much now.

comment
Muhammad safyan Bhatti
Jan 23,2025

Very good service and excellent communication

comment
Iulica
Jan 23,2025

a very serious company with a team that does its best to help you where you don't understand. Grain does what it says!

comment
customer
Jan 23,2025

Really smooth experience with fitting the cable and router. Highly recommend.

comment
H Mallaby
Jan 23,2025

Really kind and helpful Speedy and swift change over from virgin who seem to make everything difficult but grain really did everything for me and switched me over really swiftly, installation was great too!

comment
customer
Jan 23,2025

Although I cannot comment on the speed of the broadband yet as we have just gone live, I cannot fault the customer experience we have received. From initial enquiries I made over the phone (and to my delight no pushy salespeople, just informative and genuinely wanting to help), to the surveyor on the property, and ultimately the guy who installed - they’re all a credit to your company. I’ve called your phone lines a few times and used the call back function which have all been returned in less than 30 minutes (unlike your competitors!!). Hoping the speed is as good as the service and we will be lifelong customers. 5*

comment
John Mc Gettrick
Jan 23,2025

Very pleasant on line sales man knowledgeable in guiding me correctly, and a very Very helpful and obliging Engineer again who was very helpful and went out of his way to help me.

comment
Julie Williams
Jan 23,2025

We have had the Internet and telephone for a couple of weeks now so far we are very happy with it the service and everything easy to get through when you telephone would definitely recommend the price is excellent as well

comment
SI R
Jan 23,2025

Dan was excellent at his job and cleaned after himself thoroughly. Dedicated member of your staff, friendly, efficient and knew every aspect of his job. Dan has done two properties for me and everytime showed the same commitment. Excellent member of your staff you should be very proud of.

comment
John Warburton
Jan 23,2025

Excellent service, really good engineer very quick and efficient

comment
Tracey Dennison
Jan 22,2025

Super fast installation, Fantastic communication Amazing staff And absolutely amazing, super fast wifi, definitely recommend!

comment
MS TRISH JONES
Jan 22,2025

It was a very simple change over everything was done for me. The installation was simple. The engineer cleaned everything after himself. The broadband has been in for a couple of days now and so far there has been no problems. I would thoroughly recommend Grain.

comment
Mr Hogarth
Jan 22,2025

Great service excellent speed broadband for the price

comment
Anne Beattie
Jan 22,2025

Christopher the engineer was very professional and polite.he also help me connect my television and mobile phone very helpful indeed.

comment
Sadie Finnie
Jan 22,2025

Brilliant service, on time, cleaned up the little mess there was, explained everything to me, very happy.

comment
J Bell
Jan 22,2025

Easy and quick to organise, Sam was really helpful when installing!

comment
trudi button
Jan 21,2025

Just be warned that grain will send you emails four months before the end of your contract trying to get you to renew at an increased price that will end your contract, and start your higher bill on the next month. Grain tried to get me to sign up to a 30% increase over four months before my contact ended. This would have jacked our prices up for at least 3 months of our contract. Extremely underhanded. Make sure to read emails from them carefully to check when your contact actually ends so you don't get caught out paying more unnecessarily.

comment
M.D
Jan 21,2025

GrainConnect's engineer Ryan K did a fantastic job installing our new router. He was incredibly helpful, explained everything clearly to me and my daughter, and is a valuable asset to the company.

comment
Caitlin Oconnor
Jan 21,2025

Very excellent vestry polite and well mannered q

comment
Claire
Jan 21,2025

Engineer absolutely spot on (Hartlepool 21/01). Highly recommended!!!

0330 223 2266 [email protected]

Clifford House, Cooper Way, Parkhouse, Carlisle, CA3 0JG, Carlisle, GB

http://grainconnect.com

Contact Here
Recently Added