Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.
Customer service was great at all times and engineer who done the install was very polite and professional
Engineer Christopher Alston was very professional and efficient in installing my broadband. I am very happy with the work done. Thank you.
Installation appointment was swift and effective - engineer was waiting outside 5 mins before the agreed time. Neat, efficient and friendly, he even offered to lay cables in place on an unused TV aerial to avoid the need to make an additional hole in the wall.
The guys Dan and Chris was professional and friendly,tidied up after themselves,explained everything I needed to know and the internet is up and running perfectly!!
Very helpful service
People on the phones were helpful and efficient. Michael, who carried out the installation was excellent - gave me all the information I needed, did the job efficiently and cleared up afterwards. Well done 10 out of 10.
From start to finish, Oualid was excellent and very helpful throughout the installation process. Highly recommend Grain as a WiFi provider.
Very Quick & engineer was fab done a great job
We had a month free trial with Grain in our new build property. All good so took a contract with 6 months half price and all works well. Customer service has been excellent.
Great internet and installation service
Very good engineer even though there was more work than expected for him he still managed to do it with a smile on his face. I’m one happy customer
Arrived at the given time, wasted no time and got the job done in no time. Very friendly guy as well.
Great a lot better than our old provider
Great Service.
Fab customer service from Helder P. Polite, explained the job he was doing when he was doing it and was as quick and efficient as my house allowed him to be!
From making the call to having the Internet fitted and up and running was very fast and over the Christmas period. It is so easy to use and I have a 4 story house and I have children who both are gamers on the top floor without issues. At a very reasonable price, I couldn't be happier, Thank you to Grain and the staff who as so easy to contact and always willing to help.
Ryan K our Engineer who came to fit our new router, was very helpful and lovely, and explained everything to myself and daughter, very clearly. Ryan is excellent at his job, and a great asset to grainconnect.com
The good network and good customer service.
Some months ago, Grain began in my road to install new fibres or whatever the technology is. A card was put through the door but it was too soon to change. However when the sales gent rang my bell, I had no hesitation to change because my existing company's connection was poor, although officially it showed it was fine, my TV was constantly showing WiFi was not connected and I'd have to either wait or have to reconnect. Within 5 days, I'd had an assessment and the router was fitted in my front room. It is mounted on the wall and not once have I lost connection with WiFi. From the customer service when I first had it fitted, to the charming gent who fitted the router, I can 100 per cent recommend the quality of the broadband.
Lee Connor
Jan 16,2025I’ve been with Grain not long I like the service I get with Grain i’ve been with sky broadband for many years not happy with the service and the price is changing in fixed contracts with BT not as long as Sky but i think Grain does good speeds great service