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Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.
Reviews 878
Patrick Mallaburn
Dec 04,2024Amazing service great broadband
Mrs Susan Edwards
Dec 04,2024Wondered what was happening this morning as we had not received our Password, one quick call to the Grain office resolved a misunderstanding and we were up and running within 5 minutes. Super Service
Azhar Ali
Dec 04,2024Amazing experience, kane came done an amazing job, he was very professional, done an amazing job, cleaned up after himself.
MARSHALL
Dec 03,2024Grain CFO Roland Barzegar made a Loyalty Price Promise on new contracts in 2022. To quote him; 'We recently introduced our Loyalty Price Promise where at the end of their contract, we offer customers to renew on the same monthly price we advertise to new customers on their street' My contract taken out in December 2022 is up for renewal. I was offered Superfast 150 package on a new 18 month contract for £26.99 via email. My neighbours who are not currently Grain customers can get the same 18 month package online at a cheaper rate. Spoke to Grain Sales about this today and the Loyalty Price Promise is no longer part of their offering. After posting about this on Trustpilot I was called back by Grain and had a constructive conversation about the original promise. They have now offered me a new contract at the same price as a new customer deal and have met my expectations set in 2022 by their CFO.
Graham Miller
Dec 03,2024The worst possible experience with this company. We switched from sky broadband and now cannot actually use our sky q setup in our home any more. We’ve had sky engineers out, new equipment etc. but this internet is horrific for compatibility with Sky TV. So basically my advice is do not get this broadband if you want to use Sky tv. Now I have to cancel my tv setup that I’ve had for two decades. The box wasn’t installed in the place we requested also, customer service is useless. Regret ever signing up, gutted that we’re tied in to this useless contact.
Julie smith
Dec 03,2024It was Seamless switching of my broadband to them . They even cancelled my previous broadband . Quick efficient and friendly service in every way . From sales advisor who set it up , to engineer who installed it . Was kept updated by emails at every stage too . Very happy
janet Hunter
Dec 03,2024Arrived promptly , worked on cable connection in garden ,neat and not visible .Entered property hooked up hub made stable by a wall mounting. All areas cleared after hook up , theyre welcome anytime . Great Job
Simon
Dec 02,2024Spoke with Adam this morning on the phone regarding the payment that was debited from my account after explaining that my final payment had already been paid. Had an email then from Carley stating that "Following your conversation with Adam this morning I have looked at you account, your bill automatically generates, anything that is owed to you will be refunded in due course." I had then gone on to explain that I have had other bills due today that now cannot be paid and will be charged for these and Carley's response was "Many thanks for your reply, final payments are always taken earlier as a customers effective cancellation date may be before your actual direct debit date." Not happy don't want to recognise that I will have charges from other companies I should not have to pay as a result of there error as I had not been informed they weren't taking the payment.
Mik Blast
Nov 30,2024At first lots of delays with installation. Then getting the original telephone number ported over to use with Grain was a real headache. But once it was all done I can report we have a very reliable connection, with only one drop out in 12 months and few niggles with the phone line only needing to be restarted to fix. Hopefully they will continue to provide this high level of service and at a reasonable price, which is all customers want. I recommend Grain.
Anonymous
Nov 30,2024Michael Grant did a first class job installing my new internet . He was helpful in advising the best site for the equipment and was polite and professional . His work tidy and he left no mess and left instructions how to access the new grain internet . I was up and running within minutes of him leaving with no issues . Excellent job, many thanks
Ana Cardas
Nov 29,2024Îs very good
Salaha Saleem
Nov 29,2024I like the package discount.fast installation
Lyndsey Gray
Nov 29,2024Dealt with my query quickly and efficiently literally there and then. I didn't have a phone package when engineer arrived just broadband said no problem if I ring grain they will add to my order and he can connect me there and then. Well done Dan my engineer fab customer service.
Raymond Owen
Nov 28,2024Excellent installation & immediately operational. Any problems & select option 2 for a call back from their helpful technical team.
Paul Featherstone
Nov 28,2024Clean and tidy install
R Clarkson
Nov 28,2024Had Grain for quite a few months now and I've had no issues whatsoever. In the nicest way possible; I like not having to think about my ISP often; a refreshing change to my previous provider(s)!
Lee Woodmass
Nov 27,2024The installation from start to finish excellent, your engineer totally professional in all ways , courteous and polite
Oladele Adenuga
Nov 27,2024He was professional
MT
Nov 26,2024From order to installation was only 3 days. The installers Keith and Sal were quick and answered all of my questions. Excellent communication from Grain and super fast gigabit internet. An all round good experience.
Clifford House, Cooper Way, Parkhouse, Carlisle, CA3 0JG, Carlisle, GB
http://grainconnect.com
Liam Smith
Dec 04,2024They r very helpful wen U call them