Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.
I appreciated the installation, ease to connect. Also the upload speed is a lot better and the download speed great
A great service from beginning to end. Would highly recommend.
Great service from start to finish the installers was very clean and polite and answered every question 👏 The sales team was just what's needed no nonsense and had all the right answers. And the aftercare team perfect 👌 Top speeds at low prices I couldn't recommend enough
Installation was very simple. Turned up as stated. Helder was very friendly and explained the process from start to finish.
Kane was a top man Did a brilliant job and explained everything so well.
Very good engineer Doing good
Internet went down night of 19/11, didn’t come back online until midday on 20/11. Internet dropped out again on 20/11 at the same time as previous day. Called support and he didn't have a clue how to resolve the issue, he told me he would speak to a colleague and call me back in 5 minutes and he never did, it was just a ploy to end the conversation so he could go home without resolving my fault. (Support reps name was Matthew) As I’m writing this I’m still without service and I work from home. The ironic thing is, I work in the industry and was suggesting remedies but the support employee had zero background knowledge. I will not recommend Grain and I will be making sure others in the industry are aware of the appalling service you offer. I pay for 1000/1000, I only get 800/800 max most days
Awesome customer service and brilliant installation work. Great internet packages for a good and true price. Clean and professional. I haply recomend.
Fast installation, friendly engineer, amazing customer service
Masi in NE28 was the absolute star of the show, I only signed up on the 19th November at 4:30pm and it was connected and running by 2pm today, amazing service! He deserves a raise 🙌🙌🙌
few day of bad connection is kind of irritating but it sorted out ,everything works fine for now ,worker who help installing router is nice,fast working and explain every detail .customer service is kind and patience.
Very poor today
the fitter did a great job in making sure was ready for use
Easy from start to finish… no forced sales…. A company you can actually talk to and achieve what you wanted great price as well! Engineers were polite and informative Very happy customer after a very disappointing 18 months with the major broadband supplier this feels like a breathe of fresh air
Brilliant company, very prompt set up and amazing connection throughout the household Used mainly for gaming in furthest corner from the router itself and connects and works perfectly
Very friendly and a fantastic service from the very start
Very good service
Engineer excellent & friendly. Very helpful when connecting everything to hub. Very clean worker. One Very happy customer.
Dave came to see us today and was wonderful very polite and explained everything well alma street hartlepool installing tomorrow very happy woth his customer service thanks dave
Chloe Freebody
Nov 22,2024Great experience and quick