Gigafast speedsup to 900Mb No in-contractprice rises Dedicated fibreto every property Free router& set-up We doubt it'll happen but if you find a better deal on an equivalent package from another provider, we'll match it.No ifs, no buts. 1. Get signed up Click below to sign up online and personalise your package with optional extras. 2. Get locked in Stuck in a contract? Lock in a broadband deal for up to 90 days and, when the time comes, we'll handle your switch. 3. Get installed We'll arrange a FREE standard installation with one of our expert engineers - easy! Check your postcode Switching couldn't be easier! If you're switching to us at your current address, simply opt in to automatic switching at checkout and we'll take care of it for you. Any questions, give us a call on 0330 223 2266.
The broad band once fitted has ran well. The installation was not done on the scheduled day due to a admin problem. My telephone number was not transferred but I am told it will be in 2 days time. Good friendly customer Support .
Rodney was friendly ,on time. Just got on with it.
Everything working great. Smooth installation good price. I am only 6 months into my contract and am due to move house so worried I am going to get a cancellation fee?
Very helpful, knowledgeable and a straight forward process, to cancel my rolling contract, learning how easy it is to reconnect if i wish to in the future. Recommend to others.
I've been just renewing my business internet with Grain and the experience is second to none. The customer service and technical support are great you reach people who know what they are talking about and you get a great deal. For me as a business it is important that I am able to reach a support person when I need it and don't wait 3 or more hours on the phone just to be told they don't know like with Virgin. Grain has been really great when we needed them.
Masi installed my Grain Internet today, he was extremely professional, polite and courteous.. he done a fantastic job very tidy inside and out.. highly recommend 👌
Excellent will recommend it to everyone engineer Excellent as well 👍
Engineer was polite helpful & quick
He is a good engineer did a great job
The lad who installed it was called Sal and he was absolutely spot on friendly,polite and cleaned up after himself ,great service all round ,installed within 48 hours would recommend Grain to anyone ⭐️⭐️⭐️⭐️⭐️
It’s been punctuality and transparency from the very beginning. Very few of the 4 or 5 people I have interacted with so far have met each other, but they operate seamlessly like a well oiled machine. The people are warm and friendly, and very accommodating. It’s early days yet, but so far it’s been an outstanding customer experience, and I’m quite optimistic about a great ongoing relationship. They’re not just an internet service provider; they really do care, and that comes across with every staff member you talk to. Zak came through with a very clean and professional installation. He came on time, did a very efficient job, explaining everything along the way, and tidied everything up quite nicely. The actual internet service? Very fast! I highly recommend!
The man who connected it was very friendly
Very efficient and friendly
Great install lads, very knowledgeable and technically skilled, very friendly and tidy and quick, a credit to the company
Very quick phoned one day and all connect next day lad who came to fit it was lovely
For the moment everything its perfect. If I'll have any issue(hope not happened that😀) I'll let you know.
We are having a good reception on all rooms..
Great install from Dan and good customer service.
Just switched over to Grain after being with the previous supplier Virgin for the last 11 years. Initially looked at Grain because of the their pricing and speeds. However, I have been very impressed with every level of service from the initial web chat, to the installation and a handling of the switch over. The broadband speed is nearly 3 times faster than my previous supplier and seems very constant (so far). Also at a 3rd of the cost although that did include a phone & TV package. Keep up the good work Grain.
Andrew Griffiths
Nov 06,2024Great communication and all answers answered quickly and comprehensively