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Reviews 730
hafizimran
Mar 29,2024I was looking at Roger Mayer pedals and as far as I can tell, Guitar Village is the only retailer that has had Roger Mayer himself come in for an extensive interview (which is out on YouTube, btw). I felt like they would be able to ensure good inventory of Roger Mayer stuff, and they had the things I was looking for, indeed (Visage 45, Octavia, Voodoo Vibe +). Shipping to Malaysia was super quick too, but shipping cost was a bit on the high side.
Roger Green
Mar 25,2024Good people to do business with, very helpful.
Paul Sexton
Mar 23,2024Bought my PRS Modern Eagle V from Guitar Villiage…absolutely no issues with guitar or service..thanks a lot for an amazing guitar
Clayton Outen
Mar 12,2024Adam worked with me, couldn't ask for a better experience.
ANDREW KYLE
Mar 10,2024Great help from Richard and videos sent to me of demo,s. Many thanks.
Mr Turner
Feb 28,2024Prompt efficient service and please with the Taylor GS Mini I purchased.
Andrew Adams
Feb 23,2024Ordered a new guitar a few days ago (late in the afternoon) and it arrived today. The packaging was a thing if beauty. There was lots and lots of padding everywhere. Guitar was in perfect order and had been packed with the strings detuned (well done for that) and additional padding within the case to protect the headstock and neck. The guitar is excellent and I am very pleased with it but the attention to detail with regards to getting the guitar to me in perfect condition is the best I have seen.
Vic Skelton
Feb 21,2024Just a great store with friendly, helpful staff.
Scott H
Feb 21,2024On this occasion I needed to engage the returns process - not due to any fault in the instrument. The staff were friendly during the sales process, and understanding during the returns process. I would use again.
BSG
Feb 16,2024I have used Guitar Village for several purchases in the past and always been happy with their personal service. On this occasion they honoured a price match with a competitor and I know that when I receive the guitar it will have been subject to their pre delivery checks.
Adeline Foulkes
Feb 11,2024I appreciate the easy process of ordering. I am now waiting for the delivery process, so I expect that to be good too. Here’s optimistic A Hunt
richard
Feb 06,2024Responsive, helpful, professional.
Mark
Feb 05,2024Great service. Next Day Delivery. Guitar was nicely set up. Would recommend.
Eric Laybourne
Feb 02,2024A fair, no nonsense, deal over the phone with Richard and my beautiful Eastman guitar was delivered the following day, nicely set up.
Steve Williams
Feb 02,2024Great manner on the phone and a very enjoyable experience
Doctor Tee
Jan 28,2024First-rate service from Guitar Village. Fast, free delivery and my questions after delivery were handled promptly and in a friendly manner. Great website too!
Roger Lancaster
Jan 23,2024Communication and delivery excellent. Well done lads. Love the Eastman
Lee Spendiff
Jan 23,2024Amazing customer service . Been buying playing guitars for years and buying new guitars can be exciting but also worrying especially from online sales . I bought a lovely Taylor 914ce . I can put your mind at rest with guitar village they will provide 5 star service and great communication. Highly recommended
Martin B
Jan 23,2024Cheaper than other retailers and a very pleasant swift service. Highly recommend. Received my Eastman SB59 today. Wow it is fantastic in every way. The customer service from these guy's is second to none. Highly recommend Guitar Village they are truly setting the bar.
Customer
Mar 30,2024My latest purchase from the Village has been a Les Paul Junior. I actually went in to try a few second hands, but ended up coming home with the LPJ. Very helpful staff and though I haven't used it this time, I've always found the after sales free set up to be really useful. I was also really grateful that I got the LPJ at the BGMS 10% off rather than the full price a day early. That was great honesty by them and it's a privilege to go in again and again for repeat custom. That said, better not buy anymore as I'm running out of room at my house....