Great service and fantastic set up. Excellent and very efficient service. Arrived the next morning after ordering the previous afternoon. I asked for a nice low action on my Martin D-18, and it was set up perfectly. This is the first, of many guitars I’ve bought, that didn’t require any adjustments at all. I could just play my new guitar, (which is amazing) without having to change the strings and adjust anything. Well done and thank you GV
Not gonna lie, I'm no rockstar, but this acoustic guitar makes me sound way cooler than I actually am. It's like my secret weapon for instant musical street cred.
I could not fault the service one bit, from talking to Adam on the phone to receiving my guitar the next day. Adam could not have been more helpful talking me through my purchase. The guitar far exceeded my expectations in build quality and sound. (eastman ac 330 e 12 string) very impressed indeed, So all in all i am a very happy customer, and will definitely will be useing guitar village again.
Purchased a Boss SY-1, best price on the net as part of GV’s sale, bulletproof packaging and speedy delivery. Recommended.
Guitar Village made buying a guitar from the UK and having it shipped to Europe super easy. Communication was fast and clear, shipping prompt and the product arrived on the exact day it was supposed to. The guitar was perfectly set up with fresh strings and very well intonated.
Thanks to staff at GV for excellent service on purchasing my Martin Custom Shop North Street Wild Grain OM 28 !.....Some name!..... And some guitar! Bjørn Kallevig, Stavanger, Norway.
Have to say a big thank u to Richard for all his help and assistance, my Gibson Lea paul standard arrived this morning , absolutely beautiful, Would definitely recommend guitar village to anyone who wants to buy a guitar , first class , many thanks mark
Had to wait quite a while for a Fender pre-order (no fault of GV), but GV was quick and responsive when I had questions. They shipped quickly and it showed up perfect.
This is the second guitar I've ordered from guitar village and never had any issues. Great website and competitive prices.
Local shop, knowledgable, good service and great product range.
Excellent service from Guitar Village. Prompt and helpful. Ordered a guitar on boxing day and it arrived, set up as requested, on 28 December.
Excellent customer service
excellent presence on social media with guitar reviews, excellent knowledgeable staff on speaking on the phone.
after purchasing a guitar a few years back' guitar village has always been my first choice when seeking to buy a new instrument. the quality of the instruments the ease of the website. and most important to me the guitars are checked for playability before they go out. my Stratocaster plays like heaven' I'm very excited now waiting for my recent purchase.
Guitar ordered online - arrived the next day in great condition and set up well. Great service.
Helpful friendly service and fast postage. Highly recommend.
Great service, great product and speedy delivery. Very helpful, good comunication and a pleasure to do business with. Would highly recommend.
Guitar Village have sent me a lovely Fender Player Telecaster. A steal at the price, AND next day delivery. All the guitar I will ever need.
Whilst I was impressed with the Guitar along with others from Guitar Village, which I have purchased in the past and service has always been good. This time however Guitar turned up with 2 broken strings. This was put down to transit, however I could only ever find the top half of the strings, make of it what you will. The chap at Guitar village was adamant the Guitar left them as normal, perhaps strings should have been relaxed for transit. Least they could have done was forward me a new set of strings, but none was offered.
Customer
Jan 17,2024This is my second guitar I have purchased from guitar village and would have no doubt in buying again from them.