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Reviews 731
Amie Storey
Jun 27,2024I am awaiting my gastric sleeve surgery, I’m due to fly out in September and I am very excited for the results. Efe has been extremely helpful answering all my questions efficiently. I will update once I have had the surgery :)
i p
Jun 27,2024Ich hatte am 12.6. eine Schlauchmagenoperation über Gökcen Karakus gebucht und alles verlief reibungslos. Bei Fragen wurde mir sofort weitergeholfen und alle waren sehr freundlich. Auch nach der Operation ist die Agentin für jede Frage offen und kümmert sich. Die Kommunikation verlief über die Agentin in Deutsch und mit dem Krankenhauspersonal auf Englisch. Dank Google-Translator wirklich kein Problem. Der Arzt war sehr sympathisch und freundlich. Ich arbeite selbst in Deutschland im Gesundheitswesen und kann nur positives berichten. Jetzt sitze ich zuhause und bin wirklich froh, mich für diesen Schritt entschieden und auch getraut zu haben. Alles ist bis jetzt ohne Komplikationen verheilt und ich fühle mich großartig. Nur ein kleiner Verbesserungsvorschlag: Repariert bitte die Klimaanlage im 4. Stock.
Simon Bound
Jun 27,2024Gökçen Karakuş Organised for my wife and I to have our teeth polished and whitened, the clinic was spotlessly clean and the staff were very helpful and patient. Very professional and would return
Ryan hawkridge
Jun 26,2024I had my gastric sleeve surgery with Gozde hospital and now I’m booked in for a tummy tuck soon, dealing with sadia Davlatzoda for everything was the best service, answered everything and super helpful always really the best!
Jaye
Jun 26,2024Had my gastric sleeve done on the 13th June by Dr kemiksiz. Could not fault the care I received at the hospital at all, anything I needed the staff were more than happy to help me, they speak minimal English but have google translate in hand when needed which was super helpful. The sleeve was done successfully with no complications, what I was quoted is what I paid. When I landed back in the UK my coordinator still checked in on me to make sure all was okay. I would recommend anyone who wanted to take this step on their weight loss journey to go to gozde, amazing care from start to finish and great communication!
Probert
Jun 26,2024I had a Gastric Sleeve in Turkey at the Izmir hospital in June 24 My Coordinator Efe was excellent, until I was actually there and messages were being ignored and only replied to when chased. Transfers between airport/hospital/hotels were excellent and drivers were friendly. I was collected early Saturday morning and taken for my pre-op tests which were well organised and thorough. When i got to the hospital i seen the dietician who was helpful and spoke goods English. I was then given a fit to fly letter on the day I arrived, not the day i was leaving! how could they know i would be fit to fly? and paid additional £95 for prescription vitamins and shakes (shakes were optional) After my operation the nurse got me out of bed while i was still heavily sedated telling me to walk and i almost collapsed. Gas pain was horrific, but the nurses were there with regular pain medication, anti sickness and antibiotics. My companion and myself were there for 3 nights and food for my companion was awful and the same every day, which she couldn't eat. The hotel was actually closed and doors locked while we were there due to holidays. Even the Cafe was closed, so she couldn't get food from there either. I asked if there was a Cafe before we flew out, but was not told it would be closed due to holidays The room wasn't cleaned during the whole 3 days we stayed there, my feet were black just from being in the room. My sheets had blood on them and again they wasn't changed the whole time i was there. My drain was pulled out and i was just told the mini bus will meet me downstairs. I have had no advice on aftercare whatsoever! I was promised a free dental consultation while i was there, again I never received this, despite contact from my Coordinator advising me just 2 days before I flew out I could get an Invisilign consultation. I messaged while I was there and was told, its holidays so I wouldn't get this. He would have know this when I booked my dates but still allowed me to believe my consultation would be taking place while I was there. I was told as part of my package, i would receive a free teeth whitening kit...surprise surprise I didn't receive this either. I have contacted my Coordinator since I have been back about the issues above and he hasn't even opened my What App message Transport great, doctors and nurses great but that's all
marie higgs
Jun 26,2024I was all booked amd had psyched myself up for months. I need a special medication for surgery which was confirmed before paying for insurance etc and again 2 days before leaving the UK. Upon arrival at the airport I received a text from my coordinator saying the medication needed was not produced in turkey so could I bring it with me like it was a paracetamol. It had been confirmed previous to me even before booking insurance as there was no point paying insurance if they could not get medication so £170 paid after confirming they HAD the medication. There is no excuse or reasoning behind this as they received an email from the haemophilia centre with step by step instructions and still confirmed. After sending an email.of complaint twice I have still had no response or apology from gozde. I approached another hospital in Turkey who have confirmed the medication is readily available so they do not know what is the reasoning behind gozde saying the medication is not produced in turkey. Upon asking my coordinator how he confirmed the medication to begin with if not available he stopped responding apart from to say would you rather take risks? No I'd rather have not been lied to by confirming rhe medication was in place and even sending me a WhatsApp saying he had even double checked with his colleagues on the Saturday so I paid insurance on Sunday to fly Monday. So flights amd insurance out of pocket due to empty confirmation of medication. Very poor effort from Gozde and to not even respond to 2 emails one in English and 1 in Turkish is just plain rude I have since spoken to another coordinator who has said his manager WILL deal with this and confirming the email address I have sent messages too. I am still awaiting a response from Gozde. I flew home on 10th June. UPDATE ON 10/07/24!!!! despite speaking to another coordinator who promised the manager would deal with this I have still had NO contact from Gozde. PLEASE be aware of hidden costs!!!
Pariss
Jun 25,2024Great experience here had my sleeve done and had great care pre obs where super efficient and not much waiting time at all, the only thing I would say is economy’s hospital 4th floor aircon needs repairing Thanks so much too to my coordinator for being fantastic at getting back to me whenever I had the worry questions and general questions too you’re amazing at your job Melis Sunar Thanks again Pariss xx
Lauren Cooper
Jun 25,2024I booked for a gastric sleeve in Jan 24 for weight loss. I had the surgery in June 24 and was charged an extra £500 on my first day post op, for a hernia repair I did not consent to, nor been made aware this was a potential cost Jan 24 – Consultation at Manchester Roadshow Ø I informed the surgeon and his assistant of my Hiatus Hernia, including my prescribed medications of Omeprazole. There was no discussion of an extra charge for this, nor was there any documents/consents signed. I did not even receive a receipt for the £100 deposit I paid. Ø No information/leaflets etc was given to me following the consultation regarding the operation at all. 11th June – pre op tests and surgery day Ø When paying the remaining balance of £2650, the Dietician tried to sell me a further package of £250 for different size staples for closure of my incisions. I did not take this option as I found it a little bizarre. Ø I went for the endoscopy and nothing was mentioned about my hernia, and certainly did not inform there would be an extra charge. I had had no problems with my hernia as long as I was taking my Omeprazole. I have to question if the hernia was torn during the endoscopy or the surgery itself. 12th June – day one post op Ø I was informed by and money taken by the Dietician. I didn't know how to challenge it, or say no at the time. I paid £500 by card at reception desk. Ø The reasons I did not challenge extra charge in Turkey was because I was one day post op - still had lots of drugs in my system. I felt coerced and that I could not say no. PLEASE BE WARY WHEN BOOKING ANY KIND OF SURGERY ABROAD. I was so keen to lose weight and get this surgery. 2 weeks down the line I am still regretting it. £500 isn't a lot of money to some people, but it is to me. It's not just the money either, it's the principle. There was no prior discussions/information about this possible extra charge. My hernia had been under control before all this, and at no stage did any of the team in Turkey raise it an issue, so it didn't occur to me that this was a potential complication.
Mavis Asare
Jun 24,2024Frrom day one to the end I can not find any fault
Victoria Davies
Jun 24,2024I travelled out alone on Monday 27th of may for a gastric sleeve. My experience from start to finish was pleasant and my co-ordinator ALP was very efficient and informative throughout the process, any questions or concerns I had before going were answered and I felt safe and reassured. Alp even came to visit me in the hospital after my surgery which was a nice gesture. I arrived at Izmir airport and transport was there waiting to take us to the hotel which is very nice clean and spacious. The next morning we got collected from the hotel and taken to the hospital for our pre-op tests. These were very thorough and couldn’t have asked for more. I was then transferred to the economy hospital where I was taken to my room and settled in. The hospital was clean and everything you needed there… I had my surgery performed by DR Ergin Arslan who I had researched extensively. He was a lovely man with reasonable good English. Surgery went great. The gas pain afterwards is no joke but the nurses kept on top of pain medication and had us up walking. All in all my experience was great and I’m so glad i chose to do it…
Sallyanne Price
Jun 22,2024Information is clear and the service is quick I would recommend, the prices are good too and Piril Eve Durak is just amazing!!!
Alyssa Powell
Jun 21,2024Booking my deposit so far they have been extremely supportive and positive. And even more so knowledgeable. Piril especially is a credit to the team!
Tamzin Lewis
Jun 20,2024My experience with gozde international hospital has been really good so far from the start until now I am due for my surgery on the 25th June , piril my medical coordinator has been really supportive and very helpful she’s answered any questions I’ve had and given me all the information I’ve needed I am so grateful for all her help and support over the past few months I am looking forward to my surgery and to my journey xx
Claire Thresher
Jun 19,2024Amazing treatment from all staff Clean, safe, friendly hospital Bypass, and mummy make over All went well lost over 10 stone size 24 to 10 in 12 months Defo recommended
Karen Wilson
Jun 15,2024I got a mini facelift and my nose done here. They are all lovely until something goes wrong. My nose shape has ended up totally different from the pictures post surgery - which I was told that’s what it would look like. Now after a year it looks worse than it did before. Looks like someone has stuck it on. It has no shape - or definition to it whatsoever. I’m so upset 😭 and to make matters worse I’m being ignored now. They were all friendly before - but now I’m complaining, they don’t want to know. AVOID THIS CLINIC. If your surgery goes wrong - you’ll be stuck like that for the rest of your days - as they won’t fix their mistakes. Or they will charge you £3350 to fix it lol. ABSOLUTE DISGRACE
Mr Munday
Jun 14,2024Both myself and my brother were taken care of from start to finish, Devrim started it all off by giving us all the information we needed to know and then booking us in, he made an effort to meet us while we were there to say hello and make us feel more comfortable, Every staff member we had to deal with was great and helpful and made the nervous experience better
Karen bay
Jun 14,2024I’ve not yet been so I’m giving this a three star so far as i have yet to book in for my op communication with S who is helping me sort all my worries out as been brilliant. she as shown me round the hospital via wasapp and I’ve spoken to the surgeon. So I know he is really and he knows what I won’t from operation. More star will follow this review once I’ve been and had it all done. Since writing this review I’ve been asked to take it down as they feel it’s a bad review. I’m annoyed with this as I don’t think I’ve done anything wrong or said anything nasty.
Janet Morgan
Jun 13,2024Had a gastric sleeve on may 24th 2023 at Gozde hospital I could not fault the treatment in which I received 10/10 I would give recommendation to anyone who was thinking getting it done. I had dr Ergin Arslan he was brilliant so was his team. I have lost 4 1/2 stone need to loose about 1/2 stone more but I’m so happy now.
Mimar Sinan, Işılay Saygın Sokağı No:23 Konak, 35000, Izmir, TR
http://gozdeinternationalhospitals.com
Customer
Jun 27,2024I’ve been contemplating for sometime now whether to have a gastric sleeve… I needn’t have worried as Efe has truly put me at ease and reassured me I’ll be fine…. So my surgery is booked and I can’t wait to get there… thanks Efe for being patient, helpful, kind and understanding… 🥰😍 x