H2 Gear is the online arm of Giant St. Paul's, Giant Bicycles' flagship London showroom and shop. As the largest bike shop in London we have the space to display the full range of Giant & Liv bikes and most all clothing and accessories.
If you have a Giant or Liv bike, or are thinking about one, feel free to ring with any questions and enjoy your next ride!
Very very good service.
I have been looking for a new bike for a while and when I saw the sale price offered I decided to make the purchace. The order process was simple and the Giant Anyroad was dispatched speedily with a bonus product too. The goods arrived within a couple of days [weekend order] with plenty of notice from H2gear and the courier. A good experience all round.
Can easily speak to very helpful staff on the phone should you need to. Great customer service and the free next day/scheduled delivery option is spot on. They use a good courier too, who emails estimated delivery time on the day
Helmet arrived on time. Excellent service. Happy days
Searched the net for the bike I wanted, found it on multiple sites, H2gear by far had the best offer and the service from start to finish was first class. I cannot recommend them enough to anybody. Thanks H2gear!
Ordered the item online and then spent two days getting the finance sorted (which was then approved) to then receive an email the day after stating that the item wasn't in stock after all! If it's out of stock, then save people wasting their time by stating so on the website.
Fantastic buying experience, professional and friendly service, why would you buy your dream Giant anywhere else!
Ordered giant bike online as it was in stock and it wasn't.
Got a great deal, tracked delivery and arrived right on time. Box a bit bashed but goods OK inside. Overall excellent service and hassle free.
Ordering from H2Gear was smooth as butter. I had my bike and my accessories in less than five days. Bike was in good condition, no scratches or anything on it. Sadly the shipping company managed to bend my derailleur hanger and I had problems shifting correctly. Time for some mechanical work !
Ordered some signature Liv clothing and arrived within the advertised time frame with free postage. Had updates both by telephone and email on one item being sent from the warehouse. Very pleased with service.
Ordered my bike there the next day. Brilliant.
Excellent service, highly recommended.
Bought online, hassle free, first time I have bought a bike online and there been so little to do, handlebars in , pedals ( pre greased aswell ) on and away, very pleased, set up seems faultless
Very good service. Quick delivery no problems at all
Great communication, fast delivery had to resolve a small issue., managed perfectly thank you loads
Great price on a Giant Defy Advanced, and fast delivery.
I am very pleased with the bike, the price of it, and the delivery. However it was not seemingly put together well before it was dismantled for shipping. The wheel was tricky to put on due to the brake cable not being seated properly, none of the bolts were torqued to the correct level, and the gears weren't setup right. So overall pleased with the bike, but disappointed with the bike setup. Had I been a novice and/or not had the correct tools, I'd have been really struggling.
Absolutely first class service. Ordered a new road bike and some pedals, the pedals were out of stock but only held the order up by a day delivered promptly. very satisfied with the service!!
George Armstrong
Aug 18,2016Purchased a Giant bike on line at what I would consider to be a very good price. Goods arrived to my home in Northern Ireland within two days.Two small bolts missing, so rang h2 gear. Bolts arrived as promised next morning. Would definitely use this company again and would not hesitate in recommending them to others. George Armstrong. Dromore County Down