Hireup is an NDIS registered online platform for people with disability to find, hire and manage support workers who fit their needs and share their interests.
Their platform is very expensive and their app is full of spyware and website chat hub is full of censorship
Waited 16 minutes x twice to get through to the only phone line listed for support to workers, had to ring a third time to get a call back. A man called me and was polite but quite trite with his responses. I queried why potential clients do not respond. I was advised that I needed to be more personable…definitely done. I stated that manners need to prevail and as long as they are a self service platform the “no manners” will be involved. It was a conversation where it was all my fault and I did not stand out and I needed to be more active….have been very much so. I have bought across one client and in the process of bringing others but am feeling that it is a second rate organisation.
Excellent and amicable and helpful client support. Well done.
easy to find a job and reasonable rate .
Love it, great experience!
It’s really grateful to work for the clients, very easy communication and all you need is just uploading all your related information. Both you and your clients can look for the most suitable one for one another.
Hireup cares about their staffs and the pay is great too.
Support from the HireUp admin team is great but given the new NDIS pricing guidelines & my assumption that HireUp is charging the client max rates the pay rates they pass on the the support workers are not actually that great considering the they advertise as the hourly rate includes your super.
Ally connected with Natalie straight away Natalie loves her we could not do drama without Ally she is kind caring and reliable
always professional easy to manage bookings and good clients to work with.
I hired Sofia when we moved to Brisbane and so glad I did. Sofia is kind, caring and has a beautiful personality. I highly recommend Sofia as she is extremely helpful.
I love working with people and helping them to have a better life I and really enjoying the work iv been doing can’t wait to pick up more shifts
Makes the process simple.
Excellent place to work, good pay rate and very easy to work and get paid procedure. Once you started working you will get shifts from the providers through Hireup. Very friendly and supportive staff as well
Having such a reliable driver to take my son to outside activities is wonderful. It has given him an outlet which has helped him immensely. Sheng is always punctual, polite, concerned for his comfort and very efficient, giving no cause for concern. I am very grateful for his service.
Very easy process and great to have choice of SW’s.
Alway accomodating Great staff in house I really enjoying dealing with Hire Up Wouldn’t go anywhere else 😊
To be honest, the platform is so easy to use. It’s good to connect a clients especially those that you know already and that you support regularly the team Hireup make everything simple and very user friendly. Training is great that is provided digitally as well. Overall I feel my experience with Hire up is a positive and good experience.
Sarah Carswell (Business Development Manager) What an incredible lady and asset to this organization. She is kind, caring, supportive, efficient, always goes the extra mile, extremely organized. She has made my transition as a client to this organization very easy. She has outstanding communication skills, loads of follow ups and keeps me well informed. She is a great team player and I feel very honored and privileged to have her support me. Congratulations Sarah on a job well done. Kerry G
Happy
Dec 13,20245 years never had a shift ridicolous platform that don't provide jobs or assistance to workers. Cannot suggest it. Not a good experience.