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Hireup is an NDIS registered online platform for people with disability to find, hire and manage support workers who fit their needs and share their interests.
Reviews 904
Sandy
Nov 30,2022I've been working under Hireup online platform since 2017 and have been very happy with all aspects. Highly recommend.
Shaye
Nov 26,2022I would love to see families have access on the portal to progress notes or any notes that support workers have written about our family members they are supporting.
Marijana
Nov 26,2022Reliability
Graciela
Nov 25,2022Even the support worker didn't have experienced cleaning, she tried her best for the service. I apreciatte that very much.
Steve tavita
Nov 25,2022You can choose your cares and make change’s of your choices
KCS
Nov 25,2022flexible supports that focus on what you need, rather than what others think you need, excellent online platform, saves me the paperwork etc having to employ my own staff. Like the transparency on wages and back up support to support workers if required. Have been with hire up for nearly 4 years and its really made a difference in being able to truly choose my own supports. Support workers who are allied health students seem to work really well for me
Angela
Nov 25,2022Easy to use when searching and also booking however if booked multiple bookings do one carer the system doesn’t allow to delete multiple dates it. Instead having to delete each one
Mark
Nov 25,202250/50 chance of getting a good competent quality value for money support worker. Back-end operation is less than satisfactory with multiple SLA breached and poor interpersonal communication and solutions development. Also only answer half of communication sent. One time had a bossy manager tell me she’ll tell me when I’m wrong even when they were ill-informed, and miss-informed. Telling someone how to manage their disability when you don’t know them and participant is highly skilled is highly inappropriate! UPDATE: Lisa, thank you for your stock-standard response. If only it were that easy for someone from your customer experience team to contact me a ‘sort things out’… except it’s a very painful and protracted experience and that’s why I wrote this review when you asked for me feedback. So unfortunately you seem one step behind the process already!
Michelle
Nov 23,2022I can't tell you how much I appreciate the realtime database access to support workers. Everyone is so friendly and keen to help where possible. I have nothing bad to say except they should really get paid more! 😁 Thanks hireup. Much appreciated.
Paula
Nov 22,2022The support worker is fantastic, the site is easy to use
Michael
Nov 21,2022Excellent caring staff
Charlie
Nov 21,2022Adequate communication between the client and me made me feel satisfied with the experience.
Shannon
Nov 21,2022The girls that care for my daughter are genuinely caring and considerate of my daughters needs and treat her as their very own sister. I love them sooo much.
Spaceship22
Nov 19,2022I am very happy with the support from hireup admin team and very happy with my hireup support worker who accomodates my individual support needs. Trish has life/work experience qualifications suited and is a lovely lovely person. Hireup staff have been helpful with my tech posts, understanding my individual support needs to seek support out of my area. Thank you Michelle
Hailey
Nov 11,2022Helps me with my Tafe studies in a way that i can understand
Jesmond
Nov 02,2022The Best overall Best care for personal care. Hydro therapy and transportation
Helen Tomkinson
Oct 30,2022Gives me the choice of support workers and is easy to use. There is also plenty of help by phone and email
wendy shand
Oct 28,2022I find the app easy to use. The training modules were very useful for information before I started work. I like the flexibility of casual shifts as I am also studying at the same time.
Rebecca
Oct 28,2022I was able to connect easily and quickly with clients, The help from Hireup is timely and the training is really informative and helpful. Excellent experience so far!
Ground Floor/120 Pacific Hwy, Greenwich, NSW, 2065, Sydney, AU
http://hireup.com.au
Norm
Dec 01,2022Professional, friendly, and reliable service. Choice of support workers to meet your needs. No hassle Invoicing directly to your NDIS Plan managers. Super.