Agent was very helpful & explained everything to me patiently.
Agent was very knowledable and helpful
Polite Quickness of making g reservation
Hugo was very helpful and friendly. He made making a reservation quick and easy.
Hugo was awesome!
Lauren was very knowledgeable, and helpful in my situation. Much appreciation in her clear responses and cheerful willingness to answer my many questions.
We came to the hotel early before checking in. They gave us a room that they had available at the time. Everybody was nice and courteous.
Attendant was determined to be successful!
She hung up the phone on me very rude.
Competent and friendly
Room 77 booking is overcharging customers; however, I called direct & spoke with Dawn who gave us the room at a lower rate.
Very helpful
excellent customer service
They were able to accommodate my change of plans very easy.
Nice and clean room.
Caleb was Very efficient !
Very knowledgeable and sure of herself
Lauren was not completely clear about not being able to book our room using points. Not sure how Hilton reservations can not provide full service, including using points, for all hotels.
Excellent service. Professional and helpful and personal. He took care of my Service dogs that will stay with me. Thanks, Mark L
Ty mcCraray
Jan 03,2025I spoke to Kellee on the phone to book my reservation. She was both efficient and courteous.