Easy to get pricing with everything already included.
Very helpful and polite, great customer service all around.
Kevin was so pleasant and helpful. He found me a hotel that is just right for my stay. Very informative and so friendly.
To me it is the worst company I have ever used.
Always has been a great place for lodging… Very clean, comfortable and friendly staff that takes great care of their customers comfort.
My reservation was not made for the correct days, now Disney a not help me. The hotel tells me I have to call Disney. I arrive tomorrow 8/23 with no hotel to stay at! Reservations has failed me terribly and it is my birthday on 8/24. Disappointing!
Courteous and attentive
The reservation agent did not listen to what I required in reservations. Consequently, he got one of my reservations wrong and it could not be correct. I had to can the reservation and re-make it at the then current room price of $70 more than the original price. I will make my own future reservations online and not use your reservation desk again.
This was a very good way to make a group booking at a better price than I could find on the travel websites I have used before. We have a while till the actual trip, so I’ll give more feedback closer to the time
It was reasonable!
Luis was really helpful and offered great customer service.
Still havnt refunded me and it’s been 3 days cancelled within 3 min of booking due to dates being wrong
Sherri Herrick
Aug 23,2024thought i was booking through the hotel - not this company. it added cancellation coverage with protect that i did not want and now i cant get a refund for because protect is basically a scam company in and of itself um you asked me to reach out but didn't say how!