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HotelPlanner.com

Hosted by David Simmons

3.5 (793 Reviews)

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Reviews 793

3.5

Out of 5.0

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Sherri Herrick
Aug 23,2024

thought i was booking through the hotel - not this company. it added cancellation coverage with protect that i did not want and now i cant get a refund for because protect is basically a scam company in and of itself um you asked me to reach out but didn't say how!

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Carol
Aug 23,2024

Easy to get pricing with everything already included.

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Alyssa Guina
Aug 23,2024

Very helpful and polite, great customer service all around.

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Kim Burgess
Aug 23,2024

Kevin was so pleasant and helpful. He found me a hotel that is just right for my stay. Very informative and so friendly.

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Joaquin Penate
Aug 23,2024

To me it is the worst company I have ever used.

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Marcia
Aug 23,2024

Always has been a great place for lodging… Very clean, comfortable and friendly staff that takes great care of their customers comfort.

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Terri rogers
Aug 23,2024

My reservation was not made for the correct days, now Disney a not help me. The hotel tells me I have to call Disney. I arrive tomorrow 8/23 with no hotel to stay at! Reservations has failed me terribly and it is my birthday on 8/24. Disappointing!

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Consumer
Aug 23,2024

Courteous and attentive

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Linda from St. Joe
Aug 23,2024

The reservation agent did not listen to what I required in reservations. Consequently, he got one of my reservations wrong and it could not be correct. I had to can the reservation and re-make it at the then current room price of $70 more than the original price. I will make my own future reservations online and not use your reservation desk again.

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Justin
Aug 23,2024

This was a very good way to make a group booking at a better price than I could find on the travel websites I have used before. We have a while till the actual trip, so I’ll give more feedback closer to the time

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Grape Ape
Aug 22,2024

It was reasonable!

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Ana
Aug 22,2024

Luis was really helpful and offered great customer service.

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Ford Ekhoff
Aug 22,2024

Still havnt refunded me and it’s been 3 days cancelled within 3 min of booking due to dates being wrong

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