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Reviews 793
Jeffrey
Dec 26,2024Wasn’t very clear how to apply voucher. I think intentionally!!
Dea Abigail Angeles Dîaz
Dec 26,2024I want to thank Carlos Enrique for amazing service and professionalism.
Terry Hess
Dec 25,2024The lady was really nice, friendly! The only reason I didn't give a 5,is i didn't get her name and phone number! I was going to ask, but didn't think it was appropriate
Barron
Dec 25,2024My reservation was getting screwed up, before I knew, I had 5 reservations for 2 rooms, each time I tried to straighten the confusion, my room prices kept going up, finally on the 5th try, all reservations were cancelled, we started all over again, let's see what happens when I check in, my credit card reached its limit, but I knew how much credit I had on my card, hopefully my credit will be seen on my credit card, and I should not been charged for those inflated rates, My reservation was for the Red Inn and suites on 2500 Riverside Dr, in Danville VA. It was my worst experience in reserving 2 rooms. Sincerely Barron J Greene at 9710 Dunn Court, Clinton MD 20735.
Susan Drinkwater
Dec 24,2024Very professional. Calm. Answered my questions.
NA
Dec 24,2024Very pleasant and efficient.
Kathy
Dec 23,2024Friendly rep, easy to understand, quick, knew the information
Ronnie
Dec 23,2024I told the associate where i wanted the hotel stay, Cobblestone in Austin, MN. First thing they didn't speak very good english or played that way. First they booked in NM which i barely understood. and told them no and told them again. Again, i could understand where they booked other that finally I was able to barely understand Austin, MN. I thought it was right but wasn't when i reviewed the info sent to my email. Called to get the correct site, said wouldn't give all the money back for the wrong hotel even when i told them where i wanted to stay.
Charles Lewis Tobin
Dec 23,2024I will review this after I have stayed at the Hotel. I signed up directly with the hotel, itself, but had to revise my time of departure 2 weeks ago. I was calling back because I got no confirmation that my time changes had been made the first time. This phone call had completely different parameters than the call 2 weeks ago. It was like I was speaking to a different hotel.
Maddie
Dec 23,2024Was very nice over the phone! 10/10
Robert
Dec 23,2024Spoke with George to make my reservation at the Sheraton 4 Point in New Orleans. Throughout the conversation George was professional, knowledgeable, polite and helpful. He made the reservation process a most pleasant and efficient one. Highly recommend.
Josephine Muldoo
Dec 23,2024Edgar took my reservation and made it so easy. I prefer talking to a person when making reservations. Thank you, Edgar. You were great.
Kevin McCollum
Dec 22,2024Lied about included breakfast.
Sylvia
Dec 22,2024Fraud. I specifically asked MaryAnne if she was physically at the reservations desk at La Fonda and she said Yes, which was a lie. She continued this fraud, pretending to work at the reservations desk at La Fonda and she took my financial details. When I contacted Expedia, they said MaryAnne was an impersonator and does not even work for them.
Kenneth Thompson
Dec 22,2024My rate was cheaper on Expedia.
Regina Jones
Dec 22,2024My experience was outstanding. Michael, the agent who assisted me in booking rooms for my wedding and guest in June was more than capable, courteous, polite and ready to meet all my needs!
customer
Dec 21,2024Cancelation & refund is way too complicated & confusing
stevie grimes
Dec 20,2024Cesar was very kind and professional. He did an excellent job
Ro
Dec 19,2024Very efficient helpful and a great demeanor
205 Datura St 10th Floor, 33401, West Palm Beach , US
http://www.hotelplanner.com
DJ Glover
Dec 27,2024Great customer service. Answered all my questions.