Hypervolt is the UK's highest-rated manufacturer of EV charging technology, offering the most advanced software platform in the industry. With a wide range of products designed from the ground up, Hypervolt's mission is to support the world's transition to electric vehicles.
Staff were very quick in their communications, and the installers (EVCC), were also excellent. Arrived on time and installation was done with no issues.
Great communication throughout the install process, and everything went to plan. Customer service is exemplary, if only all companies were this thorough!
Had some minor issues with our Hypervolt V3 pro after upgrade from V2. I must give credit to Temi from HV support who has assisted us along the way to get all issues rectified. Great customer service and the company stands behind their product. Many thanks J Griggs
I was recommended this charger by an electrician. I took his advice, had it installed and it works just fine. The only issue I have had is it dropping out from the Wifi. A quick text to technical via WhatsApp and it appears to be sorted.
Buying and get install sorted has been really easy. After listening to reviews I decide this was the best product as it's so rugged. Ordering and get install sorted has been very easy and teh company checks I'm happy with process which is always nice. Recommended
Another great service from Hypervolt during my recent upgrade. I've been using their products for 3 years and they've been brilliant throughout. Special thanks to Nidhi for sorting things.
New installation and I could not get scheduler to work. Temi in support patiently worked thru’ each of the potential issues and found the problem. Random delay in settings was enabled. Disabled this and everything is now working.
I came home to day and found that my hypervolt 3 pro had been fitted.i had chat with them over a slight glitch, and customer agent Sebastian got in contact though chat& then rang me and talked me through the glitch absolutely amazing customer service.i can not fault them.
I have upgraded my hypervolt 2charger to the new 3pro to get the 5 year warranty and to get the octopus intelligent energy. I was happy with the service I had from hypervolt customer service who are quick to answer my emails if I was having problems with the charger and on one occasion they quickly sent a installer to change my faulty unit. My new 3 pro looks smart and I'm very happy with the sales people who organized the upgrade and with the installer they sent. Happy with hypervolt and Stefano Vitto the retail sales executive was amazing with me
I had two years of trouble free use on my first V2 EVSE. Unfortunately it stopped working as all electrical equipment can. Hypervolt Support and my local installer worked quickly, and efficiently together to supply a replacement new V3 Pro. Things can always go wrong with electrical equipment, but it is how the manufacturer and installer react to that failure that is important. In this case they reacted really well and I am a very happy customer.
From first contact I received excellent service from Hypervolt and their contractor both offered full support and advice. I’m very impressed with the changer it looks great and the app is easy to use would definitely recommend.
I had a problem with my charger; Customer service was open over the weekend, and Adam referred me back to the installer who had fitted the charger almost 2 years ago. The installer was contacted by Adam at Hypervolt, and the repair was done quickly, and under warranty. I needed to contact customer services several times, and they were so supportive and helpful. They completely understood my need to get the charger up and running as soon as possible, and made sure this happened. I would highly recommend Hypervolt and their recommended installers
Had a problem with my EV charger and the Customer Services Representative sorted it really quickly.
Hypervolt is not just a great charger but the company provide great service. I dealt with Stefano from start to finish. He helped answer and deal with all my queries. He came back to me as promised either my email or call. Even checked if everything went well after installation and arranged someone to call me to help answer a query. Stefano arranged an installation company to fix the charger. Very happy and can’t speak high enough of the whole process. I would recommend anyone to buy and use their recommended installers. Well done to you all
Extremely prompt and efficient and a good service. Very happy with my new Home Pro 3 setup courtesy of Hypervolt!
Chat took a while to connect (maybe around 3 hours) but the once connected support was able to resolve my issue quickly
This is the second or third time I have contacted customer service since having my Hypervolt installed. Every time the service has been excellent particularly this current time
Helpful customer service from Hypervolt. They provided a great installer (Severn sparks) easy process. charger works great.
Extremely unreliable. When it disconnects from your network for whatever reason it pleases forget about any of the processes to reconnect working. And forget about customer services being able to help. Am extremely close to consigning it to the bin where it belongs and replacing with something I can depend on
Albert
Sep 27,2024Providing the latest Hypervolt the links with Octopus and very helpful Staff