Hypervolt
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Hypervolt is the UK's highest-rated manufacturer of EV charging technology, offering the most advanced software platform in the industry. With a wide range of products designed from the ground up, Hypervolt's mission is to support the world's transition to electric vehicles.
Reviews 814
James Killick
Oct 05,2024From initial request with Stefano at Hypervolt who helped put me in touch with Richard at Norvolt who carried out the installation, everything has been great. The two gentlemen who carried out the installation were very knowledgeable and not only did a fantastic job of making the unit look tidy, but also checked that I knew how to charge my car and utilise not only the Hypervolt app but also the car app and the Ovo app.
Dave
Oct 04,2024I recently purchased a Hypervolt charger to use with my EV. When I switched over to the Octopus Intelligent Go tariff I noticed some issues limiting the overall charge. After contacting support I got a phone call from Seb who worked very closely with me to understand, diagnose and promptly resolve the issue. Thanks Seb - it's a delight to have such great customer service nowadays!
Barry Biggs
Oct 03,2024Excellent customer service , it took a while to connect but if the issue is resolved quickly and professionally you get one Happy Customer
Paul Babb
Oct 03,2024Issue after installation was dealt with quick and easy, no fuss.
Simon Whitehead
Oct 03,2024Everything about the buying process has been so clear and easy. The website is clear, logical and easy to navigate to make the purchase. Confirmation and follow up is timely and clear and I had a fantastic conversation with Nidhi in the orders team about confirming the delivery date so I could organise an electrician to install the charger. Nidhi had such a good handle on customer service - the manner in which I was spoken to, everything was clear, all my questions answered concisely and it was a personable conversation....great customer service is still out there and does exist! Well done HyperVolt and Nidhi.
Nick C
Oct 02,2024super easy and veery pleased
Robert Wallace
Oct 02,2024Ayan was helpful over the phone and even called me back when the phone signal dropped. She sent me an email with two methods to solve the issue and this worked after I had previously struggled for days to get my echarger back online
Daniel John
Oct 02,2024We had a few post install issues but the Hypervolt were quick to respond and resolve. Thanks for your help, Temi!
Bernard Monks
Oct 01,2024Quick response to my problem and was resolved very professionally. It turned out to be user error. Many thanks.
Sam S
Oct 01,2024Great product, great service and very swift and friendly installation through the third party installer
Mohammed Sajjad
Oct 01,2024We recently installed the HyperVolt EV charger at our business premises and couldn’t be more satisfied. The sleek, high-quality design integrates seamlessly with our facility, while smart features like usage tracking and scheduling make it easy to manage. The installation process was smooth, handled professionally, and followed by thorough testing. The charger has performed flawlessly, offering fast, reliable charging for users. The positive feedback from users reflects the convenience and quality of the product. Overall, the HyperVolt EV charger is a fantastic investment, and we highly recommend it for any business.
James
Oct 01,2024Had an issue with charger going offline. Sorted out in minutes by Ayan in customer services. Very quick and easy to follow instructions. Excellent service
JUNIOR PACKER
Sep 30,2024Had my Hypervolt charger changed to the upgraded unit by Hypervolt themselves. Everything went smoothly down to the perching and the fitting of the unit thanks to Nidhi on sales. Well done to the Hypervolt team ! 😊👍🏼
Mr Marshall
Sep 28,2024First class experience whilst upgrading my ver 2.0 to ver 3.0 home pro. Great discount from Hypervolt and first class installation from their preferred installer. Also first class customer support helping us deal with our solar battery and the associated connections required. Most importantly the recent compatibility with Octopus has made our charging cheap and flawless. It all just works . I would recommend Hypervolt to anyone.
Dan
Sep 28,2024Even though the charger was out of stock, it was delivered well within the quoted time frame, and then setting up the install with their installer was easy and quick - followed my request and hid the cable in the upstairs floor (which was already lifted for other works).
RICHARD LEMON
Sep 28,2024Ayan was so helpful, answered call quickly and fixed our charger over the phone in minutes and also followed up to make sure everything was okay. Top service Thank you
Paul Jackson
Sep 27,2024Excellent product and customer service. The standard 3 year warranty is reassuring and Hypervolt have confirmed to me that this is valid as long as the charger is installed and certified with a Domestic Electrical Installation Safety certificate, which mine is. I now have my Home 3 Pro charger paired with Octopus Intelligent Go, which was a very easy and quick process via the Octopus app. There is a small problem with load balancing but the product is only just in public beta testing with Octopus, so I’m confident Hypervolt and Octopus will iron out these glitches soon.
Colin S
Sep 27,2024Had an issue with a newly installed Hypervolt Home 3 Pro not connecting to the OVO Anytime app. Contacted Hypervolt support via chat, and they were extremely helpful. They pushed a update to the charger, and it fixed the issue.
Steve
Sep 27,2024We rang Customer Service as we had lost app connectivity to our Hypervolt 2.0 charger. Adam helpfully guided us through initial app sign-in on both our phones. He noticed our firmware wasn’t up to date and immediately downloaded the latest version. All working perfectly now! Thank you Adam for great customer service.
30 Churchill Place, Canary Wharf, E14 5RE, London, GB
http://hypervolt.co.uk
Elizabeth Williams
Oct 05,2024From my first contact to installation everything went smoothly. Their website and ordering was easy to manage and contact with the staff were informative and pleasant, They kept me updated on delivery and checked position with the installer. The charger is excellent and I would recommend Hypervolt to others looking for a home charger.