Hypervolt
To leave a review you need to be logged in
Hypervolt is the UK's highest-rated manufacturer of EV charging technology, offering the most advanced software platform in the industry. With a wide range of products designed from the ground up, Hypervolt's mission is to support the world's transition to electric vehicles.
Reviews 814
CARTER
Aug 09,2024Very helpful and sorted my problem immediately
Paul Quinn
Aug 08,2024Excellent firm to deal with good product knowledgeable staff courteous polite friendly fast and efficient highly recommended
Elwyn Eaton Owen
Aug 08,2024First class service would highly recomend
Michael Farthing
Aug 08,2024Great customer service. Easy to contact via the app, very responsive, all round good experience.
Mr William Carpenter
Aug 08,2024Found Hypervolt Support very helpful and able to resolve my issue - on-line connection - very quickly, despite the fact they had to deal with an old techno phobe like me!
Jonathan Newman
Aug 08,2024Changed broadband network and had to get Hypervolt to help me. Really useful, simple help via WhatsApp, great service
Anna
Aug 07,2024Fantastic communication and customer service. Great charger, easy to use app, and links in with my electricity supplier’s app too.
Anthony Lai
Aug 07,2024Customer & technical assistance were very helpful and answered all my questions satisfactorily.
Kieran Oake
Aug 06,2024Amazing customer service and live chat. Could dial in and connect to my charger and rectify my connection issues within 5 minutes, and assist me in setting up my new account with ease. Would definitely recommend
Peter Steer
Aug 06,2024Hopefully the issues with our Hypervolt charger are sorted. We shall find out tonight! The WhatsApp response was initially a tad slow but we got there in the end.
Mrs. Rita Dongre
Aug 05,2024Customer service was very helpful and assisted me on every stage. Special thanks to Ayan in the customer services who made sure that my system was up and running within a few days. Thanks to all at hypervolt, that’s how a service should be .
Grant Praoline
Aug 04,2024Arrived on time. Courteous fitter neat and tidy.Have only used Hypervolt 3 a couple of times everything seems to be working well! And easy to use. Thank you
Stew
Aug 03,2024You often find out how good a company is in how they put things right when something goes wrong. I contacted customer service about an issue I had with an 18month old Hypervolt. It needed a replacement part and this was posted same day and received the next. The customer rep phoned to check I had received the item and that it fixed the issue. Couldn’t be better service, excellent support.
Spotts
Aug 01,2024My Hypervolt Home Pro 3 EV charger had disconnected itself from the internet and and would not respond to Bluetooth connection requests. An email to Hypervolt support was responded to with a comprehensive answer in under the hour. They gave me two solutions of which the first one worked. Now I can communicate with the charger again.
Geraint Davies
Aug 01,2024Fantastic customer service. I only waited just over a minute for my call to be answered and the technical issue was resolved over the telephone within a few minutes
Steve Shepherd
Jul 31,2024Emailed Support regarding being unable to connect to unit. Support (Temi) responded very quickly with instructions on how to re-establish connection. Once done I checked with Temi whether firmware was upto date, it wasn’t so firmware update was actioned. Excellent service from Support.
Customer in Holt
Jul 31,2024Excellent customer support from Temi Shomorin at Hypervault. We had an issue with our Home Charger which has been resolved promptly. Many Thanks!
AJ
Jul 30,2024When encountering a network connection and scheduling issue with my Hypervolt tethered home charger, the technical support staff responded swiftly and talked me through troubleshooting efforts to restore full functionality. Very impressed with their subject knowledge and patience in dealing with this aftersales issue.
Jonny Robinson
Jul 26,2024I recently purchased a charger for my new Audi e-tron from this company and I couldn’t be happier with the experience. The website was super easy to navigate, with detailed information about the product and the installation requirements. The next day, I received a phone call and the installer contacted me on the same day to complete the survey for the installation. That night, I received an accurate quote that met all my requirements. The price was reasonable, and from there, all I had to do was click a button to accept and things started moving smoothly. The installer called to agree on an installation date and arrived on time. The installation process took just over 3 hours. Afterward, the installer explained everything thoroughly and helped me set up the app to control the charger. The next day, I received the invoice and was able to pay securely by bank transfer or credit card. All my warranty and installation certificates confirming correct installation to the required standards were issued promptly. A few days later, I took delivery of my new Audi e-tron. I plugged it in, and it charged straight away with no issues. With such a great experience so far, I am looking forward to seamless and hassle-free home charging. Highly recommend!
30 Churchill Place, Canary Wharf, E14 5RE, London, GB
http://hypervolt.co.uk
Lester
Aug 09,2024I contacted Hypervolt and other EV charger companies with an enquiry about replacing my EV charger as the one that came with my house was not compatible with OVO’s charge anytime plan. Apart from not only being the first to respond, Stefano at Hypervolt and their installation partner were the only ones who assisted me with a lower installation fee since the infrastructure was already there. Every other brand was quoting me for a new install despite making it clear that it wasn’t. The Home Pro 3 is a fantastic looking product and the app is very intuitive.