Hypervolt is the UK's highest-rated manufacturer of EV charging technology, offering the most advanced software platform in the industry. With a wide range of products designed from the ground up, Hypervolt's mission is to support the world's transition to electric vehicles.
Robert was very helpful and got the problem sorted very efficiently for me.
Quickly explained how to fix my problem and it worked!
Yeah pretty smooth start to finish, all installed and very easy to adopt the unit on handover. I was a bit worried my wifi signal wouldn't be strong enough as it was only 1-2 bars on my phone but it connected first time which is half the battle. Had one or two queries and Stefano did a great job sorting me out, cheers!
Very tidy job carried out by an installer who arrived on time and kept me informed throughout the work. Charging unit and app very easy to use. Overall, an excellent service.
Excellent product and service. Ordered on a Wednesday, delivered on a Friday and installed on the Monday. The whole process was seamless and the installer provided did a great job. The app is good and very user friendly. Thoroughly recommend Hypervolt
Fantastic customer service and support!!! Highly recommended! Re-Installation of our charger after our house move 13 months ago and it decided to go offline (WiFi settings haven’t changed!) . Immediate help and support Using WhatsApp resolved the issue (s) and we also got a firmware update!!! 5***** service thank you so much Ayan!!! A true a super🌟!!
Excellent feedback to issues experienced. Call back after problem resolved was a professional touch !
My connection problem was fixed very efficiently after reporting to their Support Team. I gave it a thumbs up.
Robert sorted the problem I had with connecting to the app. Persisted via a number of emails.
Quick response to troubleshooting
excellent product with excellent after sales service thankyou to Temi.
Customer service is very helpful and the engineer who came to visit my house to fix the charger was very friendly and helpful. Also fixed the problem and sorted issues with hardware.
Very tidy job carried out by an installer who arrived on time and kept me informed throughout the work. Charging unit and app very easy to use. Overall, an excellent service.
Have had a Hypervolt charger for 2 years without any issues although communication error with charger arose recently. Online help was good although unable to resolve issue initially but their patience eventually paid off. Spoke directly to customer support who double checked everything to ensure I was satisfied that issue was resolved. Great customer support.
Had hypervolt in the last house, moved decided we would get the pro3 version. Really happy with the product and service.
I have had my Hyper volt Home 2 charger for three years. During this time I have had no problem with it until three days ago when i noticed that the charging rate was limited to only 6A. I contacted Hypervolt by WhatsApp and gave them the details of the charger. The go back to me by telephone very quickly telling me that it deemed that the charger was set to "Eco" mode. On checking my App I found that this was the case and set it back to "Boost" mode again. This fault was entirely self inflicted, but perhaps the App could be modified to highlight the current operating mode more clearly. First class service by Hypervolt.
very helpful
Even on Sunday extremely fast and professional response
I couldn’t adopt my new charger and when I contacted the support team they sorted me out with a quick and easy fix. Excellent service. My only niggle would be why this was not in the trouble shooting chapter of the user manual. Otherwise the service Adam gave was excellent.
Gary Candlish
Jul 09,2024Excellent service.