Hypervolt is the UK's highest-rated manufacturer of EV charging technology, offering the most advanced software platform in the industry. With a wide range of products designed from the ground up, Hypervolt's mission is to support the world's transition to electric vehicles.
Ayan and Stefano have been great communicating on this product, so you get a great after service from the team. The product itself if amazing, great price, looks much better on the wall than most, very slick, you have some fun features with the LED lights on the front and around the edges. Great app to support your kit, and it also give you great usage information. I'd say one of the best on the market.
I am an installer and I spoke to Temi at Hypervolt. She took the time to navigate me through the commissioning process as I was struggling with the app. She was great help.
With so much choice out there itβs a bit daunting but I decided to go with the British made Hypervolt and Iβm glad I did. It was easy from start to finish, thank you ππ»
Really helpful team. So good to actually speak to a person.
Had a Hypervolt 2.0 since 23/9/21 and have never had an issue with the unit other than the white is starting to fade due to sunlight Fantastic customer service and a device that only gets better with time
Excellent customer service, incredibly easy to deal with. I found all the information I was looking for in 5 minutes. The installation was arranged in 2 weeks. Very professional service, non invasive installation. I would definitely recommend it.
Absolutely fantastic service Daniel was so helpful Everything is up and running fine highly recommend Hypervolt
Really great help from Temi Shomorin. He was very patient and took me through all the steps to get my charger back fully functional ππ€©
Swift response and charger now back online
The service given to me by Hyervolt was excellent. There was a confusion with my initial installation date, but Stefan kept in touch with me to inform me of the progress and then installation was then completed professionally, and cleanly. I would recommend for anyone wishing to have an electric charger installed.
Hypervolt have been excellent in every respect. The unit itself is performing brilliantly and looks great. The customer service team are exceptional - quick to answer enquiries via email or phone, clear, helpful and polite communicators and very professional. The tech support was also excellent and resolved my issue swiftly. I used Cornerstone Electrical from Congleton in Cheshire (a Hypervolt approved installer). The engineer, Richard W, was great. He took the time to visit my property before the installation, replied quickly to my queries, was very knowledgeable and we were very happy with the high standard of his work. After 4 long and painful months of being messed around by British Gas / Hive (endless hours on hold, never managing to get a working unit or a straight answer), Hypervolt truly have been a breath of fresh air! Exemplary customer service in every respect. Keep up the great work Hypervolt team - your customers appreciate it. πππ
Great service from a knowledgeable and friend team member. My issue was promptly resolved.
The agent I chatted with about my problem was unbelievably helpful. Went out of his way to help me solve my issue, which I got sorted. I would give them 10 out of 5 if I could
The charger was dead this morning, not responding to bluetooth or wifi. The app led me to support via a whatsapp chat - seamless move, impressed. 30 mins before an agent came online but the advice solved the problem (basically switch off power to the unit, wait 30 secs, switch on).
Have nothing but good things to say about Hypervolt and their 3rd party installation crew. From initial enquiries to the final install the experience has been a pleasure. I'd like to single out Stefano at Hypervolt and Dillon at ImpraCharge particularly for the excellent work
Was having an issue with car not charging and Hypervolt were able to quicly remotely identify and correct the issue on a Saturday teatime
Hypervolt CS team were very helpful to resolve my issue with the holster discolouring and provided me with a replacement. Quick and efficient in dealing with the query and delivery.
Very good service even through the couple issues Had a 2.0 charger for a couple years and just had a second 3.0 pro installed. The process was quick easy and very friendly. We are a disabled and Retired household. They did not know this and were still accommodating and friendly throughout. The installer was incredibly kind and friendly installing the new charger while also fixing a small fault on the old charger which had occurred and was being investigated by support at the time. Saving further visits and hassle. We have to wait a little longer for Octopus Go smart tariff integration, but in the grand scheme of things I canβt fault the company or the equipment. It works does what I need it to and looks great while doing it.
Really helpful, very quick to respond.
John Withington
Jul 26,2024All good so far with Hypervolt. Charger looks good and charges the car first time every time so far. App is good and intuitive.