Shane Walker is the best , very patient, and goes above and beyond!
excelent service
Micheal Brown was great! He kept in constant contact to ensure all went smoothly
Very helpful and fast , prompt efficient service.
Not being seasoned flying traveler, Rebecca took care of all the details & put my mind at ease, Thankyou so much! At the beginning, Victor took care of all the ticket buying process & and so kindly & patiently answered all questions, we are very happy with all the care, Thankyou!
Very helpful
Jimmy was fantastic! Really worked hard to make our experience great!
Bill Murray's
Incredible!! Jason is articulate, patient, kind, and his follow through is greatly appreciated! He took care of a family as he would his own family and he is clearly an employee who knows how to handle customers and find ways to take care of them in difficult situations. I will only use Jason as my agent in the future.
Jimmie was very helpful during a stressful time. We were here during a hurricane and our flights were canceled. He helped us book the next available flight !
Shane Walker helped.
Wayne Richard did not explain why I had to pay an additional fee to reschedule my flight. I was affected by hurricane Milton on 10/9. The Orlando Airport was closed so I couldn’t fly. Dominic at a later conversation said I was charged a rescheduling fee because it showed my flight was still active! How could that be when the airport was closed. He said to call back to get a credit. Upon calling back when I was told to David the supervisor offered no help but only that I approved the change and there was nothing they would do. Such a SCAM! Do not use this company. They give you many different stories!
I spoke with Jarod in regards to finding me a flight home and he worked super hard and made me very happy.
Very good and helpful man
Jimmy was Very eager to make transaction as painless as possible. Had to leave number to be called back and he did so in a timely manne. Straight forward and very helpful
Rebecca was very helpful ensuring that I received my travel credits after a missed flight.
The competency and graciousness of Victor D'cruz prompted my rating. He worked very hard to plan my trip and cover all my special needs for assistance. Originally, I had planned to take a train to Eugene, OR, but he suggested a flight and overcame my fears about getting through an airport with walker and luggage by implementing solutions. He also suggested I call him the day before departure so that he could pre-board me. Victor was the highest standard of customer service.
Alex was very accommodating
Melvin helped me out so much! He reassured me that reservation I had was cancelled at that I was getting my refund. He was very quick and informative.
Sarah Rezny
Oct 16,2024Bill Murray was wonderful in helping me receive a discount from Infinity Travel today. He took care at every step and stayed with me until it was complete. He was clear and knowledgeable. I'm very appreciative of his knowing what to do to remedy the problem.