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Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Reviews 818
Simon Wickins
May 04,2022Excellent service so far.
Tony N
May 03,2022Insure Your Paws gave plenty of notice to renew our policy and the annual increase was reasonable unlike other companies i've used before. The process was straightforward with all policy information easy to access,
PAUL RUTTER
May 03,2022You get a FUR Price. They always play BALL with You. No need to Chase Around to Try & Catch Your TAIL. I NOSE that they won't PAWS if I need someone to hold My PAW when I feel WOOF. They are the DOGS #*##*#*( Fill in the Blanks)
Guest
May 01,2022Really great service
David
Apr 29,2022Very easy to renew my dogs insurance...thank you
customer
Apr 28,2022Absolutely disgusting service they are very quick to take your money but not willing to deal with claims in the same fashion, four weeks after putting a claim in I'd received no information so I called them and was told it take SIX weeks to process a claim so after six weeks and no correspondence from them I called again only to be told it takes NINE weeks so they basically lied to me on my first call. My advice would be AVOID AT ALL COSTS .
paul
Apr 27,2022Renewed only because I was waiting for an insurance payment. I had a claim in late December and it has taken until now to get paid out. Multiple phone calls. Never a returned call as promised. Very poor service.
Mark Shaw
Apr 26,2022Unfortunately, having paid religiously for over 5 years to Insure Your Paws and never claimed, I've phoned today to check I'm able to claim for an Epulis my Golden Retriever has developed and needs surgery ...to be told ....yep, you guessed it...."we don't cover that"! Absolutely fuming, obviously I'll cancel my policy now and my vet has advised me to move to PetPlan who WOULD cover this!!! Yes, they are more expensive per month but what's the point of paying pet insurance if the insurance company find these devious ways of not paying out! If I could give them a zero for customer service I would!!! Post Note : As you can see, Natalie has asked for more info ....sorry, but having read more and more replies, all negative, about Insure Your Paws lack of paying out, I won't be taking you up on the offer! Also, I had a letter today from Chloe Blackburn saying my complaint has been fully resolved! Lol! What complaint??? I never made an official complaint to you, not verbally or written, so can only assume its come from me writing this review! Neigh on impossible to get through on the phone, I've given up trying now to ask why this was sent ...Needless to say my monthly payment has been cancelled and its "bye! bye!" from me ....
Kim Sibley
Apr 26,2022Not had any problems with the company
RChase
Apr 25,2022Would give minus stars if I could!!! Been trying to cancel my renewal through all methods.... Unable to log in online as it says details are incorrect - despite it being the email address they sent the renewal to and updating my password twice!!! Unable to get through on the phone..... Kept waiting for over 30 mins each time I've tried (and that's at least 4 times today!!) And they don't respond to emails either.... But I tell you what they do do.... Take your money even though you've said you want to cancel!!!! Absolutely disgusting service... Just glad I didn't actually ever need to claim through them as if this is what it is like just trying to cancel the renewal.... I dread to think how they handle claims!!! Am a member of a dog social group on Facebook where people often ask for recommendations for pet insurance.... Will definitely be telling everyone to AVOID this joke of a company at all costs!!!! (Maybe this will get your attention and someone will actually reply to me.... Before I have to go to my bank and report you for unlawfully taking money from my account)
david
Apr 25,2022been on hold now for 52min, now going to cancel insurance
Philip
Apr 24,2022All ok so far. Although no claim necessary to date all correspondence and relevant detailed paperwork clear, efficient and informative.
Julia Farnsworth
Apr 20,2022although i have yet to make a claim and do not know how it will fair, i am happy with the company so far
Customer
Apr 18,2022Always excellent value, perfect product, brilliant service and still nothing compares to make me change to another provider for the 2 policies I have.
Ms/Mr Allison Hancock
Apr 14,2022Smooth transition to renewal
EN
Apr 13,2022Easy process. The service is professional and friendly.
Richard Price
Apr 13,2022You never know how good an insurance company is until you need to claim. I'm happy to say that I really can’t fault IYP. They have been fantastic in settling claims for my boy’s ongoing cancer treatment. Thank you IYP. Very highly recommended. RP
Julie
Apr 11,2022The offer to upgrade for a small amount more was helpful and I got 10% off for insuring 2 dogs.
Insyzor
Apr 11,2022Getting more and more expensive
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, GB
https://www.insureyourpaws.co.uk/
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May 04,2022Excellent service thank you.