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Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Reviews 818
Guest
Feb 20,2022Pet insurance renewal very smooth no complaints other than the price increase!
Michelle Hall
Feb 20,2022The price is very good and the policy is great for value compared to other companies but, not had experience with making a claim yet, I'm pleased tho because I would rather have well pets but, its nice to know they have a good cover
Deborah Blake
Feb 19,2022Happy to have the cover.
Steve Precious
Feb 17,2022Had a question about the policy as we needed to change something and needed to speak to someone, phone rang for an hour with no answer and then just cut off, sent an e mail to which we got an automated response but that was it, no one contacted us and to date still haven’t. I think this is very poor customer service and do wonder if we needed to actually make a claim whether we would get through !!!
Briony
Feb 16,2022So difficult to get through to anyone one the phone. Between myself and the vet we spent a good 2 hours on hold trying to put in a claim. The claim has just been sat there with nothing being done for 4 weeks now. This is just adding more stress to what was already an upsetting and stressful experience with an ill pet. Not impressed at all.
Lara
Feb 13,2022The renewal process was very easy, just automatic. Very good rates. Still waiting for a claim to be settled that was sent in 6 weeks ago still just sitting in the system, and very difficult to speak to anyone on the phone.
Glynis
Feb 12,2022Terrible price rises
Jacquie Lang
Feb 12,2022Very easy quick and efficient
Kirsty
Feb 12,2022Great price for maximum cover. Website was easy to navigate and the process was simple and fast!
Stuart Harden
Feb 11,2022No issues when putting in a claim would highly recommend
James Smith
Feb 09,2022I wrote a review a week ago as I couldn't get through to discuss a claim i would like to raise. I had a reply to the review from Natalie Ward as most people leaving bad reviews do and I emailed her as she suggested. I have had no reply and can't get hold of Blue Insurance (I assume the underwriters). Is this a scam? Please can someone let me know how I can speak to someone!!!
Claire
Feb 08,2022Impossible to get through on the phone!!!! No one answers!
David
Feb 08,2022Excellent price for the level of cover
Anna
Feb 08,2022Company uncontactable!! Tried for weeks by phone just rings and rings.Sent various emails and still no reply .Shocking customer service!!
chrissy shaw
Feb 06,2022Very helpful when my girl had to have an operation payment made promptly with no fuss
Stephen Michael Lamb
Feb 06,2022Easy to use website, reasonable quotes and straight-forward policies. Recommended.
W. Alexander
Feb 06,2022When required they were there to support my dog. It did take a while to get through, however once through all good.
Susan Roblin
Feb 05,2022Extremely easy to get the insurance via Go Compare. The policies were easy to understand and filled my needs, for my two dogs. Was a lot cheaper than the company that I have been with for the last 4 years and offered me more protection.
customer
Feb 05,2022I insure both my cats with you. This is the second year. You have increased the price from last year for both which I guess I must accept, however I am insuring both my cats and because one had to visit the vets last year and I had to claim (not very much it has to be said) - you have hiked the price up for that cat considerably more. This is penalising, pure and simple and not all pet insurance companies do this so there is no NEED to do so. Im not happy, especially considering you will likely do the same year on year
Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, GB
https://www.insureyourpaws.co.uk/
Trina
Feb 22,2022I was told I would hear within 3 days about my experience as I've not heard nothing for weeks about a claim I put in via the vets, I've had 1 letter and nothing !!!