Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.
Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.
You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.
Access to our 24/7 Veterinary Careline, Assist Your Paws:
Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.
• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth
Online Claims:
You can register your claim online through your customer portal. Additionally, we can also pay vets directly.
*5 star rating applies to our £5,000 Lifetime Cover
Happy with insure your paws in general but disappointed the 25% increase in premiums despite I’ve never claimed, so doubtful I’ll stay with them
Great price, customer service team are very good, highly recommend
Very helpful and easy to contact . Approachable and knowledgeable. A efficient friendly service
Quick response to my claims for 2 of my 5 dogs. Very happy so far with this Company
Easy to navigate website and good pricing.
Great service year after year.👍
Great Insurance Company
Have been with Insure your paws for 3 years now insuring 2 dogs but cannot comment on services as fortunately have not needed to claim. My comment is that I wish i has pay increases akin to premium rises as these seem to run in the region of 40% / year so it may not be viable to continue in the future.
Very easy to set up over the phone every step was explained and documents sent straight away.
Very helpful when phoned up wit a inquiry about the insurance policy before taking it out
We have been with Insure Your Paws since we bought our OES 5 years a go. She has a condition that has been diagnosed for the past two years and they have always been helpful and polite when I have had to make a claim - and there have been several. Most claims are paid within a week of them receiving the claim form from the vets, which they do via a notification receipt email. The only downside and it is trivial is that you have to phone every time you make a claim as you cannot just download a claim form on line which would simplify things. I would recommend them.
The price of the service has gone up considerably over the life of our dogs and yet we are tied in for lifetime cover. Projected lifetime charges should be provided for standardised comparison between all pet insurance companies.
After my current pet insurance decided to raise my DD after a year of no claims whatsoever i then knew it was time to change. Great information Great value, Very easy to set up.
We have been insured with Insure Your Paws for 2 years now, their renewal quotes are always competitive and offer good vet limit fees with the option to increase this cover for a few £’s. We have recently insured the new addition to our pack too. We were given a discount on this policy and although I got other quotes, Insure Your Paws offered the best cover for our pup. My online account is easy to use and navigate and customer services is always friendly and helpful when I’ve needed to speak with them.
Slightly expensive now = once you have been n the system for a while
To be honest my first ever pet insurance claim was dealt with swiftly and monies were paid very quickly once a decision had been made to uphold the claim. No complaints from me.
Fast and efficient renewal
My only criticism is that after my first year of cover with no claims my premium has increased by 20% !! I will reserve final judgement on renewal in 12 months. I think £400 per year is enough to pay for per insurance....
I sent an email to cancel my insurance renewal, because it doesn’t cover my working dog. Then they still took my money, 7 days before renewal date, then charged me for cancellation. UPDATE I’m glad to be able to say that I’ve had a full refund of my insurance, much quicker than I expected. Since insurance companies seem to all have automatic renewals, I shall now opt out of this in order to make my own comparison before renewing, also I don’t feel secure with lots of companies storing my bank details.
Recent Renewal
Mar 11,2021Huge renewal premium increases year on year despite never making a claim. Customer service not willing to help and its a case of take it or leave it.