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Insure Your Paws

Hosted by David Simmons

3.5 (818 Reviews)

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Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.

Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.

You can choose between maximum benefit or lifetime cover, with a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.

Access to our 24/7 Veterinary Careline, Assist Your Paws:

Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.

• General health advice • Feeding and nutrition • Parasites (including fleas and worms) • Behavioural and training advice • Vaccinations • Pregnancy and birth

Online Claims:

You can register your claim online through your customer portal. Additionally, we can also pay vets directly.

*5 star rating applies to our £5,000 Lifetime Cover

Reviews 818

3.5

Out of 5.0

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Rhianwen
Nov 21,2023

My dog had a reaction to meds that he was given after being castrated. I took him to the emergency vets and he was given probiotics and anti sickness meds. £400 upfront to the emergency vets. I then had to get all of the details to the insurance, they wanted to know his name when he was with the breeder, I had to give details of vaccinations that he had as a puppy with the breeder and then I had to send them the 4 sides of the vaccination card. It was relentless. I had an email saying I would be paid for the claim but not the probiotics for some reasons, that was fine, then they retracted the email and advised that as the illness was a complication from the castration, it’s not covered. I have no idea why they didn’t tell me this in the very beginning. Absolutely ridiculous, waste of time and will be cancelling. Equally castration is a recommended procedure. So it feels wholly unfair that the claim wouldn’t be paid. If he developed testicular cancer I wonder if they would then tell me it’s a preventable disease and I should have had him castrated.

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Michael Bird
Nov 21,2023

Fast purchase, great cover.

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Chloe Hone
Nov 20,2023

Very helpful and quick sorting, brilliant highly recommend

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Emma Hall
Nov 16,2023

Totally awful company put a claim in refused and cancelled claim. Stated dog was a dangerous breed being a staffy cross Further down paper work stated he was a pitball which he is not, also needs to be muzzled. Also stated he was aggressive even though never bitten anyone or vets kust dont like his paws touched or neck due to former abuse from a previous owner. Dont touch this company at all quite happy to take your money each month but dont loke paying out for claims definitely better insurance companys out there who dont lie just so they dont have to pay out a claim.

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Karen Rush
Nov 14,2023

A better policy & a way better price than my current provider at renewal. Time will tell as a policy is only as good a your claim.

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Mrs Mary Ann Archer
Nov 14,2023

Seems to be a good policy and a very reasonable rate.

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Tim Owen
Nov 07,2023

So far, excellent service. I’m always wary of leaving a review before the whole experience is over, easy to leave a good review only to be disappointed later on in the treatment.

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Mrs Shaker
Nov 05,2023

Do not use this company to insure your pet. I paid out years of premiums but when I needed to claim, they refused - they found some ridiculous excuse in the small print. I was already heartbroken that my pet had died and then had to pay huge vet bills on top. I had presumed I was insured. Be careful what you say in the vet's surgery. They had records of every word spoken! Apparently I said, years ago "Oh I've never seen my cat breathe like that before' (He was obviously stressed as he hated going to the vet). My comment meant that he had 'breathing difficulties' so he must have had an underlying condition. This company has managed to save a few thousand pounds from not having to pay out, plus getting £20 per month for years but I hope people realise their pets are not actually insured and don't use this company.

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Sally Ernst
Nov 05,2023

Good price and multi pet discount. Website a little difficult to fill in, so had to approach it a couple of times because of mistakes I could not delete as delete option not working. But overall, I am happy with insurance options and value I was able to sort.

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Chris
Nov 03,2023

poor claims progress. I shocking treatment do everything to avoid paying out the claim

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Robert Taylor
Oct 31,2023

Warning to everyone this company is misleading you DO NOT get the cover you expect, once you take the policy out you get the documents which then tells you conditions of the maximum you can claim on certain things such as 3k maximum for cruciate ligament and they class both legs the same as one lol , also 1k maximum for ct scans etc , so you may think it's cheap and high cover but it's actually not , then to top that they charge you for canceling within the cooling off period , also the customer service are VERY unhelpful

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Natalie Morey
Oct 30,2023

Easy to do and understandable to fill out

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Jane
Oct 29,2023

Very straight forward & competitive price

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Andrew Roberts
Oct 21,2023

Quick and easy to understand

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George Bacon
Oct 20,2023

The questions seemed way over the top for just a cat insurance. Also the tab to pay annually does not exactly jump out at you.

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Mrs Vikki Crane
Oct 18,2023

Quick and easy and so far so good .

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Jacqueline B
Oct 16,2023

Quick & easy. They responded to any query quickly and efficiently.

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Michael
Oct 15,2023

a simple process for arranging which was quick and efficient and at a low cost!

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Julie Nicholas
Oct 14,2023

Recently put in a claim. Process easy and no fuss

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Jacki Pearson
Oct 13,2023

Very easy to use and good prices

0344 273 2777 [email protected]

Parkview, 82 Oxford Road, Uxbridge, UB8 1UX, London, GB

https://www.insureyourpaws.co.uk/

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