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Reviews 913
L GILBERT
Oct 25,2023Absolutely awful company to deal with, girls on the phone are rude, put you on hold without saying anything, lie to you etc. My experience was this: ordered trousers mid September, returned 18 September, been chasing refund ever since, promised a cheque 3 weeks ago because they had used a credit note for the refund, which I didn't want, I expected a credit back to my card, like any normal business transaction. Anyway, Natasha you have failed miserably at customer service and I would warn EVERYONE to stay away from 'Jolliman'. It's certainly NOT a jolly experience, you STILL have my money and it's almost NOVEMBER!!! CROOKED and DISHONEST.
Mike Burke
Oct 25,2023EXTREMELY disappointed with the return/refund situation. I returned goods on 15th September,got proof of delivery from Evri on19th September yet took until 29th September for Jolliman to acknowledge return. Told it could take up to 14 days to credit my account with refund!! 14 days!! Why?? No credit arrived, so emailed Customer Services on 14th October asking where refund was, got an email reply on 18th saying Natasha would escalate it to finance dept & finally got notice of 'refund raised' on 23rd Oct-telling me it could take 14 days for refund to arrive!! WHY??? You have had my money for almost 7 weeks now! This is a ridiculous amount of time to process a return & will deter me from buying anything from Jolliman ever again in the future
Jenny Harris
Oct 22,2023My husband was very happy with both of the tops that I ordered. They were a good fit, and looked great on him!
Judith Allen
Oct 20,2023Product good. Easy to order. Delivery good.
viv
Oct 19,2023I phoned in my order and the operator, was obviously in a rush. I ordered 2 items as xl amd a fleese as xxl. she repeated the order but quote xl for the fleese. I cottected her but she obviouslt did not listen as when the confirmation order was emailed it was wrong. within in no more tha 1/2 an hour of the order placement I emailed your care team but was told it was too late, the order was placed. They said I had ordered the wrong size. I did not. the error was your opperator who was in a rush.
A P POLLARD.
Oct 18,2023Used your company before and impressed with the service and Quality received. Given the quality (as mentioned) I haven't required a new pair of jeans till Now,I Always have your catalogue available.
mr Alan jacks
Oct 18,2023you let me know you received my order, but not an approximate date for delivery
Alex Bennett
Oct 18,2023Your products are good but I was misled by the statement that ALL( in huge letters) goods ordered this week are sent post free. My 89 year eyesight did not see the tiny footnote about a minimum £45 order, so I am paying postage of almost half the price of the sheet!
Brian Hopton
Oct 17,2023I was impressed by the rapid response you made to my order. I look forward to receiving the products soon.
Derrick Saxton
Oct 16,2023I received an Email confirming my order. The Address is not what I left for you. Please get in touch with me as soon as possible
Dennis
Oct 15,2023Great choice and an easy to use web site and ordering process.
B. Buskell
Oct 14,2023They have a wide range of trouser's and I found what I needed. Ordering is straightforward and takes mere moments!
Customer
Oct 14,2023It worked. No hassle.
John Taplin
Oct 13,2023I had no problem making my orders, and the offer of 15 per cent discount was very helpful, plus the free delivery due to the amount spent, as every little helps. Only 4 stars, as you refused one of my Credit cards for some reason, a card I use for all my transactions.
Norman
Oct 11,2023In your catalogue each article has a number so it would be a time saver if there was a box to insert that number. Being deaf I cannot phone
Mr P
Oct 08,2023Had what I wanted and good value
David Chapman
Oct 06,2023The gentleman who took my order, was polite and took the order well. On the otherhand, the order number and date on this email is not compleat, so not easy to read.
Robert Padgett
Oct 05,2023Good qaulity & price of products.
Terence Lewis Stevens
Oct 04,2023Have liked the ease of ordering. Always very satisfied with the quality and value of the goods supplied. Highly recommended.
177/181 Great Bridge Street , B70 0DJ, West Bromwich, GB
http://jolliman.co.uk
Gaynor Davies
Oct 26,2023I ordered my Beko toaster and kettle on 11th October and still waiting for delivery. Each time I get in touch regarding delivery, I’m told it’s been delayed and I’ll have it on Tuesday. Tuesday comes and goes and I get in touch again, I’m told next Tuesday. I would have appreciated been kept up to date with the problems with delivery. I understand that things can go wrong but I shouldn’t have to get in touch with the company, they should be contacting me. Still waiting for my goods so can’t give a review on them