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Reviews 913
Keith
Jan 16,2022Excellent service and telephone manner from Laura had the time to help me find the product I was looking for very good quality of trousers received.
D West
Jan 14,2022Spoke with Jodie a few times when placing orders with Jolliman, very lovely girl makes ordering very easy. Should be called jolliwomen. Thank you Jolliam. Kindest regards Mr West
Luke Jones
Jan 14,2022Excellent customer service and products, placed order with jodie on sales line very helpful
Rob
Jan 13,2022The Advisor Jodie, responded to my enquiry quickly and resolved the problem with no fuss just action.
Natalie Richards
Jan 13,2022Brilliant products, Fab customer service. Spoke with Jodie who advised me on products to purchase for my partner. Listened to what I required and advised on diffrent products. Arrived quickly very good quality. Definitely recommend
Jarleth Mcgagh
Jan 12,2022In the past I have been happy with Jolliman but my latest experience was awful. I ordered a suit and a pair of trouse3rs. After a few days I was sent an email saying there was a delay with the order. I emailed 4 times asking for updates with no reply to any of them. I then asked for the order to be cancelled as I had ordered from somewhere else (This was 2 months after payment had been taken for my order) I had a reply to my email stating that the order had been cancelled. The next day I was sent another email stating that the trousers had been dispatched but not the suit. After another 2 Emails requesting a refund for the suit which wasn't supplied I received an email stating that a refund would be arranged for the cost of the suit - no apology. As I live outside the UK postage was £14.99 this would have been acceptable tor delivery of a suit and a pair of trousers but not for just a pair of trousers. Looks like I have placed my last order with Jolliman
Robert Humble
Jan 08,2022Firstly, well done to Laura who finally resolved the several issues I had with receiving satisfactory service from this company. Serious delay in receiving the goods which was only sorted after many emails and a phone call. Laura dealt with the mix up over two orders being dispatched instead of one and she issued a refund on 14th December. So far, so good. However, 3 weeks later there was no sign of the refund. After more emails, I finally received the refund on 8th January. Not very impressive. It is such a shame because the the two fleece shirts I bought were good quality and my husband was pleased with them.
Pamela Carroll
Jan 04,2022Phoned Jolliman this morning and spoke to John, who couldn't have been more helpful. He sorted out my queries nothing was too much trouble. He was very pleasant and easy to talk to. Will definitely deal with you again. Makes shopping on line a pleasure.!!! Many thanks.
Ian Hughes
Dec 22,2021Most disappointing. I ordered two pairs of trousers. I gathered that one pair was not available because I received a credit. No email from Jolliman. When I complained I was then told the second pair (navy) was not available, but after a helpful discussion it was agreed that a replacement (wine) was there. I was then told that the navy pair OK. Then the wine ones arrived!
Heather Dixon
Dec 21,2021Laura was very helpful sorting out a problem with my father’s order. He will now receive his clothes in time for Christmas
Michael
Dec 13,2021The Company took well over the legally permitted 14 days to process and pay a refund for an item returned because the wrong size was originally sent. Had to make a succession of email and phone call requests to get the Company to pay the refund which they had promised , and which was legally due. The refund was eventually paid , but this is not a company with which I would do business again.
sl
Dec 09,2021I received service above and beyond from Bally and team when I turned up at the factory thinking it was a shop. My father had been using this company for years. Now he is in a care home I wanted to buy some new trousers. Instead of turning me away they spent a considerable amount of time helping me to find exactly what I wanted. Many thanks indeed. A very grateful customer.
Jeremy Williams
Dec 07,2021Ordered 4 pairs of trousers for my elderly father on 29 November, all showing in stock. Confirmation said 7-10 day despatch. Received email 7 December (8 days on) saying: "We regret to inform you that due to high sale volumes your order has been slightly delayed. We will endeavour to send your order within the next 5 working days." Called to see what "endeavour" meant. A polite, apologetic response but it transpires 3 pairs are not in stock, nor will they ever be coming back in stock. We all know that there are delivery problems just now but all the more reason websites must show honest, live stocking. Disgraceful and sad as Amazon et al will sweep these guys aside unless they sort out their systems.
AntoniusAudax
Dec 07,2021Requested a change to an item already ordered, and this was done without any complications.
Jemma Maczkowski
Nov 28,2021Spoke with advisor jodie,very helpful and polite,will definatley recommend and be ordering again.
Terri Maczkowski
Nov 27,2021called today spoke wiyh advisor jodie, very helpful brought a few christmas oresent for my family will defiantly order again !!
Sara
Nov 25,2021Spoke with Jodie on the phone she was a delight to speak to and very helpful
Jill Evans
Nov 22,2021I found Laura to be very helpful as I needed to know the sizing of the shirts that I wanted to order. Very professional telephone manner. A pleasure to talk to.
Terry Middleton
Nov 10,2021I put in an order on line but when Jolliman e/mailed my invoice it was more expensive than what I read on their web site so I e/mailed the help team and Laura phoned me and put everything straight,
177/181 Great Bridge Street , B70 0DJ, West Bromwich, GB
http://jolliman.co.uk
Lisa Simms
Jan 16,2022Excellent customer service from Laura, thank you. Highly recommended 👍🏼