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Reviews 846
Ms Deirdre Hodge
Nov 05,2024Carol was so helpful, understood my needs, clearly presented the options available to me to make sure that I could reduce my monthly payments while ensuring I still had exceptional cover for my Labrador Nellie.
Hannah Elliott
Nov 05,2024Robert was great in handling my renewal. Put me at ease with peace of mind that my dog is in great hands having insurance with kennel club. Thankyou!
Ma
Nov 04,2024Robert W was very helpful in helping me understand my options and the right choices for me :)
Bridgette Evans
Nov 03,2024Doesn’t represent value for money
Mandy Paterson
Nov 03,2024Simple quick and easy process
Gillian Clancy
Nov 03,2024Insurance was fine but never received hamper for the three policies taken out
Keith Hyde
Nov 03,2024Great pet insurance and good value.
Mrs Radley
Nov 02,2024Just changed our dog insurance to you much better than our previous dog insurance company. Very professional service and very happy so far. We now have our two dogs insured with you.
Barbara Wade
Nov 02,2024Customer services are friendly and knowledgeable phones are answered promptly as are claims
Customer
Nov 01,2024I have used Kennel Club pet insurance for many years. Not the cheapest but submitting a claim is straight forward and progress is easy to track online. Unfortunately, I have had to submit a number of claims recently, all have been dealt with promptly.
Owen Sheridan
Nov 01,2024Excellent communication
Jennifer
Nov 01,2024Easy to get through to on the phone, without a waiting time. Advisor Stefaniedza Russell was excellent and talked me through the questions I wanted answered. As I have been upset, she sgared her own puppy experience with me, which helped me.
Customer
Oct 31,2024Lovely caring people answering the phone and explaining things Claim paid very quickly
Nigel Sternberg
Oct 30,2024A thoughtful helpful and time generous engagement.
Alison Davison
Oct 30,2024It was straight forward to set up.and it was hassle free when we had to make a claim
customer
Oct 29,2024The customer service representative listened to me, was friendly and helpful and gave me all of the information that i needed.
James Stark
Oct 28,2024It’s important to have pet insurance and a number of surveys show this to be the best - I didn’t shop around - I looked at three in total and picked this - hopefully like all insurance it will be money well spent not to have to claim. Fingers crossed.
Peter
Oct 27,2024What made my experience great? In two words - Robert Woodcock. My premium went up (and Kennel Club insurance isn’t the cheapest to start with) and I was all set to leave. In a very non-pushy way, Robert talked me through my options and pointed out the benefits of staying put along with what I would lose if I moved. He also sorted out the European cover which I was told a couple of years ago that I had, did several European trips thinking I had it and apparently I didn’t! I do have it now. I decided to stay with Kennel Cub and that’s all due to Robert. He is a credit to the company.
Karen Gearey
Oct 26,2024Great customer service, very helpful
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, GB
http://www.kcinsurance.co.uk
Christine Shaw
Nov 05,2024The communication was excellent, I made a claim and it was sorted out within 2 weeks. When telephoning the staff were friendly, helpful and knowledgeable. I thought the price was slightly high but all things considered 5 star service.