Excellent pet insurance. Great choice for dog and owners. A variety of cover and can be tailored according available budgets.
When we bought our border collie, he come with 5 weeks free insurance from the breeder. Unfortunately he swallowed a sock 🙄 cost £278 at the out of hours vet. We put a claim thorough and was paid out, obviously after excess and fees we got back £126 which is better than nothing. Handled everything no fuss.
We got free pet insurance for our dog for the first 5 weeks then the next 4 months with 20 percent off. Really easy to fill in info on line, email you back within a day, very efficient.
Very helpful man (Ed) explained everything very carefully.
Unfortunately I've had to deal with the Kennel Club a lot over the last couple of years as my dog has chronic health issues. Their claims process is simple and quick and they process claims promptly. When I've had to call them, their team members have been super polite and extremely helpful. I can't recommend them enough for pet owners
My cocker spaniel became seriously ill which proved terminal. The support I received from the Kennel Club was excellent from start to end.
Website is easy to navigate the drop down boxes easy to fill in and not to may questions perfect experience ,
Carol was very helpful and fully explained my options in a very professional manner. Well done Carol
Despite my error with taking out insurance for our two Golden Retriever pups (missed the ‘half price for 4 months’ code) the agent who dealt with my query was able to sort things out so I could benefit. He was very helpful, and it means I’ve got a saving of nearly £200 which will help buy their food!!!! Thank you.
We have just got a new puppy and are more than happy to use kennel club insurance, they were amazing with our other dog and claims etc was easy and stress free.
The lady I spoke to on the phone was extremely helpful when I went to renew my policy
Easy to set up Early discount good
Professional, patient, product knowledge. A pleasure to deal with.
Prompt service simple explanation of insurance helpful polite
Efficient customer service centre. Everything explained in detail. 24hr vet service available via video or phone call.
Very easy set up and policy was just what we wanted.
David was extremely knowledgeable and helpful. He explained everything to me clearly and he was happy to call me back in an hour to allow me time to think through my options. He called back on time, and continued to give great customer service throughout the process. I had a great experience from David, and I'm very happy with the product cover and price. 5 star!
Couldn’t be any happier than I am with kennel Club Always so helpful and always settle bills v quickly.Wish I had used them years ago. The only company people should use
Very good helpful and friendly
Customer M J Pearson
May 11,2024friendly and helpful with all the details