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Reviews 846
Mrs Beverley Davies
Feb 11,2025The customer service from Shane was excellent. I was very impressed with his professionalism and understanding.
Jo Jones
Feb 11,2025Advisor Zoya was extremely helpful and was very patient. She told me how to make an online claim, upload photos and wasn't at all judgemental about the lack of my digital skills. This was fantastic as my pet has a lifelong health condition and I'll have to make ongoing claims. Zoya told me to call back if I needed any more help. Previous claims have always been dealt with very quickly and efficiently - brilliant insurer, would highly recommend.
Janet Wescomb
Feb 11,2025Excellent customer service reps who really do a good job
Joanne Humphries
Feb 09,2025Very helpful and good communication throughout setting up the policy, and we were so pleased to have our claim settled so quickly without any issues. The online claim system is quick and simple to use.
Lesley Peate
Feb 09,2025Gave good advice when needed
Artsy
Feb 08,2025Getting insured with the kennel club was an easy process. I'm loving the emails I receive to help me understand and look after my pet more responsibly and the help line to pet professionals seem a real asset.
Mr David Wade
Feb 07,2025Sorted problem thanks
Ramonize
Feb 07,2025Shane has been incredibly helpful and kind. Thank you so much for everything you have done for our little one today.
Anonymous
Feb 06,2025Our little dog has had a great deal to put up with in his life and Kennel Club Pet Insurance have always been by our side to keep him up and running. Our thanks to them and our recommendation to anyone considering pet insurance, don't hesitate to sign up.
Joanne
Feb 05,2025Helpful and professional .
Mr Rowsell
Feb 05,2025Polite and helpful
Caroline
Feb 05,2025Helpful staff and simple informative emails
Carey
Feb 05,2025Claims without fuse 🐾
liz Ellis
Feb 05,2025Receptive and friendly helpful informative
Caroline Burns
Feb 04,2025Knowledgeable and friendly service
Sarah
Feb 04,2025Very easy and all sorted quickly.
Zara Porsche
Feb 01,2025Thank you for acting super fast And covering the whole bill for my little pinky you’re simply the best! 🐶 thank you!!!!!💋💋💋love Pinky 🐶🐶& Mummy 🧚🧚
Vivien Saunders
Jan 31,2025I spoke with Nausheen who was absolutely brilliant. I didn't have the correct policy number but only the one from the free puppy insurance. Nausheen found my correct policy number and took me through how to get the upfront authority for dental work on the Agria policy. She is a great credit to your service. Perhaps should run the country and we might be better!
Sophia Taylor
Jan 31,2025I cannot fault the KC insurance staff. Jen, Jennifer and Shane went above and beyond to assist me with an issue which wasn't their fault. Highly recommend them. Patient, helpful, knowledgeable and personable ... thank you 🙏
First Floor, Blue Leanie, Walton Street, HP21 7QW, Aylesbury, GB
http://www.kcinsurance.co.uk
Gillian Hughes
Feb 11,2025Polite, clear and efficient. Many thanks Shane Gillian Hughes (Purdey)