Information on the different levels of insurance provide was clear and you have the option to talk all matters through with helpful staff who will walk you through all your questions.
Sharon was personable, friendly, attentive, professional and experienced. Very quick waiting time too! Excellent!
A good company to insure your pet with. The agents at the end of the phone were very helpful and efficient and able to sort out any queries without reference to others. My claims were paid quickly. The internet service is good and easy to use. I would recommend this company.
excellent and clear advice. prompt and quick response . happy with Kennel club as always
Very complete coverage gives customer confidence
great phone support - very helpful
We've insured our new puppy having had the most excellent service from Kennel Club over the years with our Labradors. We've recently had a very sudden loss of our beloved home bred dog and Kennel Club were compassionate and caring when we made a claim, which made us not hesitate in insuring our new family member with them.
I have to say KC pet insurance was so easy to set up and hassle free
Hassle free paid out straight away
Great service. Lorna was brilliant. Issues resolved during the call
During the past week we have needed to make claims on two dogs for different conditions. Both claims have been dealt with sympathetically and so quickly. My experience has been superb. Their settlements have been made within days. Thank you.
Sharon M was great, I had problems with logging in which she talked me through. We then discussed how the excess was worked out and she sent me a list of professional organisations that hydro therapy had to be a part of. An extremely helpfull 31 minutes.
So helpful explaining everything and being patient with my lack of tech skill
As a pensioner on national pension I found the original pension of about £23 to be acceptable but after 6 years it became in payable
Jennifer was extremely helpful, knowledgeable, professional and friendly. 5 stars. Shining example of customer service. Excellent, not much more I can say Thank you.
The lady on the phone was very helpful and found me a cheaper policy to suit our requirements
Very easy to do and we looked around and spoken to others and feel.we made the right chose staying with kennel club
Great service provided by Shane, thanks again
Very prompt response and exalt with my claim within a few days. No worries.
R Watson
Jan 30,2025I rang today regarding a continuation claim … by far one of the most helpful phone calls I have experienced. The information was relevant, clear and extremely helpful- all delivered in a very friendly way. Thank you