To leave a review you need to be logged in
Premium quality products for everyone in your household.
Reviews 300
customer
Jul 01,2024The customer service is amazing - got some issues with my electric hot water bottle bought from Amazon couple of months ago, easy to reach and good explanation to how to release the air.
Andrew Backhouse
Jun 25,2024I bought an item from Amazon last year and had a problem with it rang the supplier and talked to an adviser and was sorted out same day replaced the item
Ceren Albayrak
Jun 25,2024Keplin has become my go-to for online shopping. With fast deliveries and a wide range of products, they always provide reliability. They make online shopping so easy and enjoyable!
justin
Jun 20,2024I tried to order off amazon . i waited todays for yous to sent out a letter when i thought my order was being delivered. it said to contact your email i’ve been waiting 6 days on a reply . i tried ringing yesterday about when my order will arrive and you told me you’d ring back today and still no reply . complete scammers if you ask me don’t order here
BlackPaperSword
Jun 16,2024Amazing customer service. Helpful, attentive and all round brilliant
Yulia
Jun 10,2024Absolutely excellent customer service. We ran into an issue with my order (delivery fault, not the Keplin) and it was resolved timely and efficiently. Atharva Is very professional agent and definitely deserves a praise. Will buy from company again.
Sarah Cunningham
Jun 03,2024Excellent service today Thank you very much
Nayeem sunny
May 09,2024I called them for an instructions manual for my gravity chair which I had purchased I was given the best after sales service I was explained the working mechanism as well as I was completely guided I would definitely buy their products again Best customer service
Aprill Roberts
Mar 19,2024Ordered a large crate for my dog. Quick delivery, very well made product. No complaints and would highly recommend
MISSKATHARINELDEHOEST
Mar 13,2024Ordered a suitcase but it was too small (my fault!) so I asked to return it and there was no issues. Evri, however, damaged the suitcase completely but this company still offered me a refund and were very polite about it. Would recommend them and their product - I would have 100% kept it, if it weren’t for my wishful light packing abilities!
Roxanne
Mar 07,2024My heated throw has stopped working after less than a year.
Chris Staveley
Feb 29,2024Excellent customer service. Prompt and helpful.
Margaret Keane
Feb 18,2024When part of my order was missing, I received a full refund and was told to keep the items that I had received. Very quick to resolve the problem for me.
Rakesh Konda
Feb 09,2024I contacted them for bath mats was initially disappointed as I got another product , My return was processed quickly and I got my replacement in 2 days , was asked proactively to leave an honest feedback which I appreciate , overall satisfied as a customer and can rely on the company
Eesha Maradesha
Feb 09,2024I ordered the playpen and it was missing a T connector and I contacted customer service and they sent me the part the next day , Good company and good after sales service
Sally
Feb 06,2024When my parcel arrived it was the wrong item, I was pretty disappointed but after contacting customer services and speaking to Atharva I was 100% satisfied with the service I received, he was so helpful and friendly and made the whole experience of retuning the item and receiving a replacement so easy. His follow up service and prompt solutions to issues was excellent. Would recommend this company. Thankyou Atharva
Sharath Sridharan
Feb 05,2024My product arrived swiftly and works seamlessly as advertised. Arthur’s efficiency and excellent service when i contacted him about a missing item have left me thoroughly satisfied. Highly recommend their products and service. I want to express my gratitude to Keplin for the outstanding support in getting me an extra item promptly.
Mr Eric TURNBULL
Jan 29,2024Once you get through all the pages on amazon eventually you get to a very quick response from Keplin group. Positive and quick reply with full explanation in email Problem I had was sorted with full explanation. Well done
Chris
Jan 26,2024Great support and efficiency from Atharva in forwarding me an additional part. Arranged and delivered within a couple of days. Original product delivery quickly. Product works well as advertised and very pleased with the product and service. Would recommend.
The Mille, 1000 Great West Road, TW8 9DW, Brentford, GB
http://keplin-group.com
nandoslover
Jul 01,2024Struggled with finding what suitcase would be good for me and the family. Called us Keplin & they were happy to talk me through their range. Thanks guys!