Здравствуйте!Спасибо большое за посылочку!Я долго не решалась покупать,но я купила,и осталась очень довольна!И ждала не долго)
Mangelhaft Kundenservice
You have to pay for customs. £50!!!! This wasn’t clear where ordering!!
I bought a theraline pillow, it came really quickly and well packaged. I will order from the store again!
It was a great experience The price and shipping was great This was not the first and it will no be the last
Great service
Excellent service and product
Had to restart order, as first placed one which went through but some items were out of stock. Waited a bit to look through all their nice products, then ordered again and it all went very smoothly. Many thanks.
Благодарна от всей души! Всем здоровья!
It has been nearly three months since I received the goods, and I still pass the buck without refund. Do not buy anything on this website. You bought the baby products just to give your baby a faster use, and there is no guarantee for shopping.
I would like to thank kidsroom team for great purchase experience we had while buying the child bed with delivery from Germany to Russia. Although we were doubtful whether the delivery will make it safely, it came in good condition, and we were updated via track link on the whole way. And the bed itself, it matched exactly the description and fitted well our bedroom. I am sure the next time we will need to buy something abroad, we will definitely check it on kidsroom website. It took about 20 days to deliver from Germany to Moscow, but I guess mostly due to Russian post service and customs.
Am satisfied with the way my order has been processed and with the quality of the product.
Product received is excellent! Good customer service! Delivery takes about 3 weeks for international delivery. Trusted merchant.
Excellent service, fast delivery, good communication, good prices. I was concerned if I would be taxed as my shipment was coming to UK, however I have not. The products I bought (yo-yo accessories) were less than 50 euros so maybe that’s the reason. I haven’t bought my pram there in fear of the tax, maybe if they could show on the website a rough calculation people in UK would be more inclined to risk. I can definitely recommend for small items! I’ll be buying again, because the price is best than in UK. Thanks
Доставка быстрая. Качество товара на высоте!!!! Все понравилось!
Весьма доволен сотрудничеством. Покупал у вас впервые. Понравился широкий ассортимент и быстрая доставка. Спасибо!
Quick efficency service. Good communication throughout. This is the second of these chairs I have purchased. First one still going strong after 6 years so bought my niece the same one.
Купили кресло britax romer i-SIZE. Долго выбирали. Подкупила марка, качество, безопасность (тесты) и комфорт ребёнка в нем. Кресло очень понравилось. Ребёнок ездит с удовольствием, спать комфортно в нем за счёт спинки, которая откидывается под его весом (нужно правда предварительно откинуть спинку сидения, на котором стоит кресло). Кресло достаточно компактное и не очень широкое, что очень удобно, особенно, когда 2-3 кресла в ряду. Цвет очень красивый, коньячный. В установке никаких проблем не было, все интуитивно понятно, плюс прилагается инструкция (спрятана сзади сидения снизу в отдельном кармашке). Спасибо большое за быструю отправку. Доставка до Перми заняла всего 11 дней.
Extremely bad customer service and support, rude and doesn’t care...takes them ages to reply. Misleading delivery information on the website - 2 weeks delivery is 6 weeks in reality. They claim we overlooked this which isn’t true. It’s actually quite rude to blame the customer only because they are unable to adhere to their international shipping timelines. Another reason is pandemic, well this has been around for a while so adjust your terms! Had the same experience twice. I would not recommend to order from them at all.
Christiane Lutz
Nov 24,2021Fast delivery and product is excellent! Thanks!