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Kidsroom.de

Hosted by David Simmons

4.0 (691 Reviews)

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Reviews 691

4.0

Out of 5.0

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Rebekah Morden
Sep 03,2021

I ordered the Maxi Cosi Casia swing from this website back in June 2021, to be sent to Australia. It took over 2 months to arrive. I had to chase them to find out where it was. When it finally arrived, it was faulty. To the point where it was unusable and would never be safe for a baby. A newborn would be shot out of it within a minute, the jerking motion of the swing was that bad. When I contacted the website, which took many emails back and forth and weeks of chasing up responses, all they offered was to replace the faulty product once I had sent the old one back. Send it back from Australia to Germany, out of my own pocket. A heavily pregnant woman, about to give birth. I had already sent them a detailed video showing how terribly faulty and unusable the product was. Despite my repeated attempts to ask for my money back, they told me I had to send it back. Something which in my condition I was in no position to do. When I told them I would be writing reviews, they threatened me with a defamation of character lawsuit. For telling the truth. DO NOT BUY FROM THIS WEBSITE. To treat a pregnant woman as they have done is shameful.

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Dorothy Athanase
Aug 31,2021

I received my items, in perfect condition about 25 days after ordering.Living in Seychelles, it still cost me cheaper than to buy locally. Baby products are horribly overpriced. I told my friends about this wonderful site, and i really hope that there are promotions often, so as to prompt us to buy more . I simply love the site. Thank you Kidsroom team

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Екатерина Аврусина
Aug 29,2021

Заказывыю не первый раз. В этот раз покупала автокресло. Были вопросы о товаре, консультанты отвечали быстро. Доставка вовремя. Кресло супер.

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George Stephens
Aug 27,2021

Great service, prompt shipping, ParcelForce in the UK were typically awful but that’s now your fault.

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Karlo Zarozinski/VB Tours
Aug 26,2021

Great service, fast delivery, everything was as told over the phone! Recommended!!!

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Константин
Aug 26,2021

I bought a children autochair on the kidsroom.de, it was easy, quickly and through two weeks I get it from postoffice in Moscow. Firstly I thought that DHL will deliver the chair to my house, but it became to the post. No problem, i took it to my car. Good site, I recommend!

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Danielle
Aug 26,2021

Very fast delivery. Lovely products. Will definitely shop again.

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Recep
Aug 20,2021

Very responsive merchant.

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Han Way Lee
Aug 18,2021

The website is easy to navigate. Pricing is good for international buyers outside of the EU because local dealers of the same brands could be asking for 20% more for the same items. Delivery is on time and product safely packaged. Overall, this is been a very positive experience.

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George
Aug 17,2021

First time shopping with kidsroom for my child car seat to be delivered to UAE. Was quite skeptical initially given the negative reviews on timely delivery and shipping. Contrary to these negativities, the updates/ tracking on the order and shipment (from DHL) was prompt and the item reached in 10 days, within committed 12 days delivery. Wonderful experience I must say.

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Sergey Neverkevich
Aug 16,2021

Все здорово. Но один момент: заказывали градусник, вскрыли упаковку, градусник ок, а вот его чехол поцарапан, как будто падал раньше. Хотя упаковка вся целая.

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Татьяна
Aug 15,2021

Заказала коляску britax 2 в 1 smile 3 выбрала Ваш магазин, т.к была расцветка(Nordic grey), которую к сожалению в моей стране не продают. Очень порадовала быстрая доставка и возможность покупки пакетом с дополнительным оборудованием(дождевик и т.д. И подстаканник) посылка была отлично упаковано, все пришло целым. Немного напрягло, что при оплате DHL посылка все равно приходит Почтой и ее приходится забирать самостоятельно. Также есть нарекания по качеству товара: люлька выполнена не очень качественно. В том месте, где молниями пристёгивается капюшон к раме (ближе к козырьку) полностью необработанные швы. Нитки висят. При сборке нитки сразу же разошлись и придётся дополнительно прошивать, чтобы капюшон был плотно натянут. Жаль, что нельзя приложить фото в этой форме. Очень расстроена из за этого, а главное не пойму это брак или просто немецкая коляска такого плохого качества?

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Client
Aug 12,2021

Hi, I ordered 2 car seats - I haven been waiting for them for more than 5 weeks (with DHL postage) and they haven’t arrived yet. Client service always nicely replies and tells me to be patient….. I had to purchase car seats from another local supplier as I couldn’t wait any longer to drive my daughters around. Do not order if you live in Australia and are not willing to wait for 2 months…

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Bob Brown
Aug 11,2021

Really fast delivery and excellent value for money. Also they had more choice of colours than anyone was offering in the uk. Even with import tax I actually saved money on this transaction. Would recommend without hesitation.

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alexa
Aug 11,2021

Safe payment and safe and fast delivery

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Joanne Jaber
Aug 09,2021

J’ai commandé un lit parapluie Babygo Dreams 2 et je n’ai aucune nouvelle de cette commande, elle n’apparaît meme pas sur mon profil dans la rubrique « commande » , j’ai écrit plusieurs fois au service client mais aucune réponse. C’était assez urgent.

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Ljiljana Kljajić
Aug 09,2021

Super. 👌😊 😊😊

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Olesia
Aug 08,2021

Автокресло прибыло за 9 дней, нареканий нет, магазин отличный

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Артем Балаев
Aug 06,2021

Уже второе кресло(Britax Romer) заказываем в этом интернет магазине, все круто, раз берем второй раз это говорит о многом, дополнительные слова излишне)

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Simon
Aug 06,2021

Excellent service. There was a problem with Customs charges that the courier didnt advise me. delaying my package by a week, but Kidsroom sorted it out straightway after i informed them and my package arrived next day

+49 3695 85380 0 [email protected]

Am Langen Streif 11, 36433, Bad Salzungen, DE

http://kids-room.com

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