Knotty Knickers
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Knotty delivers cute and affordable lingerie right to your door. Over 250,000 happy bums with inclusive sizing from XS-3XL.
Reviews 661
Anonymous
Aug 21,2024After wearing these bras for a full day (promising to be sweat-free, mind) I can officially say these are not that. I'm an E cup, and despite promising to be for the bigger girls, these provide zero support at all. They don't stop underboob sweat in any way, shape or form- it's exactly the same, just harder to feel since the band is wedged so firmly underneath them all I can feel is how itchy the elastic band is. The only points I can give is because the patterns are nice.
Amy Farrell
Aug 17,2024Arrived very late, tried messaging and email and got no response. Feel very soft and comfortable to wear.
Louise
Aug 16,2024The sets i purchased were beautiful and really comfy, i used their sizing chart and i could have sized up really but the fit was not bad overall. They wash really well and i'm really impressed, the only thing was that the shipping was pretty slow, but totally worth the wait!
Drew Hillier
Aug 16,2024Heard terrible things about the subscription but I love their non-subscription modal boxers, they're really comfy and mine have lasted a long time so I've re-ordered a few times now and had no issues on any occasion. Wish they'd restock old patterns though.
Fiona Quinn
Aug 15,2024Dreadful. I can understand not refunding knickers but testing bras as the same? You are perfectly armed to return bras - it is not an issue for order companies. The sizing is really off so it's likely you will get the wrong size. The customer service is dreadful that Gary back to initially very quickly to ask what is wrong but basically that's it. No other response. Avoid like the plague.
Sharon Askham
Aug 15,2024Severely overpriced and quality is poor, won't last over a few wears and washes
Stephanie
Aug 10,2024I made a big mistake not checking trustpilot before ordering. This company states a 14 day money back guarantee under each product while not disclosing that the exact opposite is the truth. I tried to return the 3 pairs I ordered, unworn of course when I saw the very poor quality.They are paper thin. However, they immediately responded by email knotty underwear are nonrefundable. I feel like an idiot and am going to contact my bank who hopefully can help correct this.
Noble's Ark
Aug 09,2024I wasn't impressed by the communication/customer service end of things, they never sent a confirmation email as they promised, and also ignored my email. The items did show up in approximately a week however. All items look decent and were sized correctly but were extremely flimsy materials, to be expected at the price I suppose
Amy Mckenna
Aug 08,2024Awful company, tried to cancel within 15 minutes of ordering but they didn't allow this as it was already 'immediately packed' and with the courier. I hadn't even received a confirmation of my order or delivery details via email. This was at the end of July. I had the order arrive on Monday, today one of the pairs of boxers I ordered has a hole in it. They're poor quality, likely the same you would get at primark. Do not waste your money.
Melanie Charles
Aug 06,2024Ordered as a gift with a week an a half lead time. After a week an a half with the tracking number showing no update since the order was placed and when it was too late to receive I sent an email to ask for a refund. Then to my surprise I get a new tracking number and customer services ignoring my request. The next morning the package arrives with a 48 hour delivery label from Royal Mail that was created AFTER my refund request from a local hub. So despite being well outside their agreed maximum 8-day delivery time (from their website). Though customer services tried to tell me it was 11 days. They sent my parcel once it was no longer required and are refusing to take it back despite the fact I never opened it. Their customer service centre is a joke. It's probably just an AI script bot as the responses never actually address what you have written to them. Don't waste your time or money on this scam.
Jenn
Aug 05,2024Sizing no good. Knickers arrived, but fitting about 2 sizes too small.
Jen Check
Aug 05,2024I ordered $50 worth of undies from them, and they ALL roll down. I wore a pair grocery shopping, and I was so embarrassed having to hike up my undies every minute (not exaggerating) if I didn’t pick them up they would have fallen off of my legs and around my ankles in the middle of the store!!!!! They claim they’re plus size friendly, but they just make this sizes bigger with out considering how certain cuts fit different bodies. I’ve wasted my money on undies that I can never wear because they literally need a belt to stay up.
Sam Miller
Aug 02,2024Be careful when ordering as the sizes are way off. I ordered a large for the lower side of my weight range and they barely go over my ankles!! I wish I had read these reviews before ordering!
Claire Pickin
Aug 01,2024Sizing is way off on the knickers. small is shown as being 10-12 (Uk dress size) these are more like a 6-8 - absolutely tiny. I wish I'd have read the reviews before purchasing as obviously cannot return. Looks like they take advantage of the fact that underwear can not be returned. Hook people in with promises of non-sweat knickers, but not sure how that works, then the sizing is completely off and now cannot return and they have my money. I'll stick with good old M &S knickers in future!!
Mercedes Tia Raklevicius
Jul 30,2024I made an order and used their size charts, items were too small, so I emailed and they gave me credit to reorder the items in a larger size, cannot complain at this, very grateful. But definitely size up.
Leanne
Jul 30,2024Facebook advert was very misleading, was for their underwear that supposedly stops you sweating and when I clicked it took me to their page with no clear indication that what I was looking at, and ultimately purchased, were NOT these knickers but bog standard briefs! There was a bit at the top to filter by type of underwear- ie briefs, thongs etc. but nothing to make it clear that they weren’t all the advertised material. Realised very soon after ordering when reading some comments and emailed them, took a whole day to reply by which time my order had supposedly already processed/shipped, though I haven’t had an email to say that, so they can’t do anything. And they don’t accept returns so when they arrive I’ll be stuck with some expensive knickers that wont even solve my problem!! Avoid these con merchants! Edit to add: email to say my order had been processed/shipped arrived about 3 hours later. A few emails have gone back and forth and all they keep saying is ‘we thank you for your understanding but we can’t do anything’ awful customer service!
jennie Monster
Jul 27,2024Absolutely no customer service ..first order was late and the second order went missing to another part of the country .. did not really care so making a charge back via credit card (thank god I put it on my credit card) and never touching these people ever again .. wish I saw the reviews first :(
Kimberly Rinard
Jul 25,2024Love this company. Have been on auto order for over a year now and find all the styles sent to be super cute and most of the sizing is correct. Only a few were a little large on me but my weight fluctuates, and I will probably have use for them. Thay have always delivered on time and are very nice for the most part. Very convenient to have them auto shipped. Always have super cute and fun new undies available to wear.
Violet
Jul 21,2024I'm surprised at the amount of negative reviews here, I've ordered 1 boyshort and 1 brief and they fit beautifully, the only downside was that shipping took a week or two
Rachael Smith
Aug 26,2024Sizing all wrong! I brought a lot of these, used the size guide on the website but come so so small! I contacted customer service, no refunds given but stated I could have a credit for my order so I could order a bigger size, only gave me 1/3 of what I paid and they still didn’t fit. Avoid or go up 4 sizes than you are!!