During such a difficult time, my company has lost contracts and sales have been next to nothing. Jordan has put up with my bluntness and short temper, however has been understanding and has encouraged me to be positive and think outside the box in my approach to my sales process. His support and knowledge has been invaluable.
John has done a terrific job showing us all the different features we weren't really taking advantage of! It's made a massive difference in the space of a month only, and our sales team is much more engaged than it ever used to be!
Lewis always gives great advice and helps us to keep on top of our new leads in Lead Forensics. He's been very helpful.
Lead Forensics has been supporting us with our marketing strategy since the first day we started using its service. The tool offer us a huge potential on lead generation by pointing out companies that have been visiting our website. The customer support offered by Lead Forensics is also outstanding. I am glad to have experts on my side like Michaela Janssen, who has been helping us to figure out the best way to use Lead Forensics for our ABM strategy.
Really helpful support from Jordan and the team at Lead Forensics. A big improvement to our sales and processes.
5* Service We have used Lead Forensics for just over a year now across 3 of our companies. Chris, my account manager has been a pleasure to work with, he has provided me everything I have asked for and more. Nothing is ever too much for Chris and he is a credit to the company.
Lead Forensics is for us a smart way to discover effectiveness of our website and supports in identifying new business leads. Good support from the Customer Success Manager in training of the team, to ensure quick and efficient follow-up of the leads by the marketing & sales team.
Lead forensics training on how to use their systems and leads tracker it’s very thorough and unexpected. Jordan King who has been calling me frequently for training sessions goes through everything slowly so the that gradually I can understand how to use the system… I was not expecting this and very grateful as I was not expecting it and it is a great help… I’m very very impressed only by the company but by Jordan King who is very patient with me in my training
Partnering with Lead Forensics has transformed our B2B consultancy arm of the business. Before we implemented Lead Forensics, our conversion from visitor to prospect was 5%. As a consequence of Lead Forensics, our sales process has changed and we we have increased consultancy contracts by 15%. Our Lead Forensics account manager Sarah, guided us through the implementation and made sure we were fully trained. First class service.
Sarah Courtney at Lead Forensics has been helpful every step of the way for our set-up. Through every tricky development she has helped us to find an adequate solution, as well as optimizing it. We are really happy with the service and want to sincerely thank Sarah for her involvement and help.
I am very satisfied with LeadForensics. The tool provides us with valuable insights for marketing and sales. The support is good and always responds very quickly and reliably to our inquiries. Especially outstanding is our Customer Success Manager Michaela Janssen, with whom I have a great monthly phone conversation. She helps us to get the most out of Leadforensics for us as a company.
Thank You Lead Forensics for not only giving us such useful tools to help us track, identify, and now a CRM to store our leads and contacts but also for giving us Dan Hanson to help us navigate our way through. I want to say how incredibly professional and informative Dan is while maintaining a friendly disposition with all, at Mach-Tech Services Thank you, Dan, and thank you Lead Forensics.
I have been using the Lead Forensics for quite a few months now and it has really helped my company identify new clients for our business and also helped us understand better to which companies we are actually relevant and we should focus on. Joe has been very helpful in the process for us.
We've received a number of calls from Lead Forensics and each has left a sour taste in the mouth - after making it inexplicably clear we are not interested in their services, we continue to be hounded by their sales team that seem to have no clue of how you should speak to someone on the phone. This review is a result of >6 months of telling them NO, we are not interested and still receiving pushy, interrogative sales calls. Wouldn't be the slightest bit interested in their services, even if I did have a need for it. Don't contact me regarding this review, as it won't be amended. Edit: I've noticed on other reviews you've made out they aren't 'genuine' as they aren't linked to a company email address, I wonder why that would be? Perhaps so you aren't tempted to bombard them with 00's of calls to amend their review.. Your sales department needs a good looking at, some training is definitely in order.
The Lead Forensics experience has been good for us, helping track whats happening on our website and tracking down leads. Customer Success Manager Jordan King, has been really supportive over the last few months with regular on-screen meetings. His knowledge, professionalism and patience being very much appreciated.
Lead Forensics is an amazing tool to work with. The ability to be able to focus our marketing and talk to companies who have already shown a genuine interest in our services makes perfect sense, for both sides! Jordan King, our Customer Success Manager, has been a great support over the last few months with fortnightly screen share sessions and has helped make the highly structured system work for us as a small business. His sales knowledge, professionlism and patience have been second to none and very much appreciated.
I knew all about Lead Forensics before joining my current company 10 months and knew it would be beneficial to what we were trying to achieve. And it hasn't disappointed! It has provided us with really good data for us to go and sell! Can imagine it might seem daunting to try and use this software for some, but the support received from Jordan King has been second to none. Incredibly supportive, patient & helps you every step of the way! 10/10
Having worked with the Lead Forensics for a number of years I highly rate the product. Worked extensively with my dedicated Customer Success Manager Alex to get the solution up and running in a way which really benefits me and the team. Thanks!
Holly at Lead Forensics has been great - getting the job done as required with a smiley "can-do attitude!" looking forward to the next 12 months working with her and getting some business in!
Simon Vincent
Apr 02,2020Unsolicited calls every day, sometimes 2/3 times. Still calling even after being asked not to...