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Reviews 788
Adam Claxton
Oct 08,2019Lead Forensics is a great partner for your business, it helped me gain leads on a regular basis. The help and support is fantastic! I worked closely with Nicki Young who was always there if i ever needed any advice and she regularly checked in to see how things were going or if she noticed a potential lead I may have missed. Overall a great team and a great partner.
Julia
Oct 03,2019We joined Lead Forensics in May 2017, following a cold call, to see how it would work for us. Interesting concept but in reality difficult to use. We are service industry and if a corporate company or government body googled us it would leave their generic contact information - trying to find who made the link is almost impossible to find - you can buy information from Lead forensics with peoples names and email addresses but there can be so many to cold email!! So we made decision of leave in October 2018 and they said we could not without going another year.-Yey!! it is now I can leave and stop paying them £200.00 a month for nothing!
Nicola
Sep 30,2019A really unfriendly company, seemingly based in the principles of harrassing small businesses who have made it clear they want nothing to do with Lead Forensics. I spoke to one representative months ago, and now I've recieved constant calls, harrassment and spam messages. I've unsubscribed from them at least 100 times and they always find routes to find me again. If I block them from my emails, they find me on LinkedIn. How on earth can staff be happy carrying out these aggressive sales techniques? Do they ever actually work? (Speaking to the actually humans at Lead Forensices now, not the copy-paste bots that will inevitably reply to this comment, telling me the exact same thing they've told everybody else who has made the same complaint. Nothing will happen and I will not email digital*leadforensics.com because god knows what you'll do with my email address after that).
Michael Lee Fairfowl
Sep 23,2019Only leaving 4 stars for now and happy to increase it to 5 stars when i get some sales generated through this platform. Jordan King is my customer success agent and he genuinely wants my business to grow. Very helpful with clear goals. Exciting times !!
Jamie Levon
Sep 23,2019We have worked with Lead Forenics for over 4 years now. I would fully recommend the platform to anybody who needs additional website visitor information. Lead Forenics is a great addition to any sales and marketing team. Our Customer Success Manager (Luke Shaw) is extremely helpful and is always on hand to provide additional support and improve the way we use the platform. One of the best account managers I have ever worked with - certainly puts the customer first!
Pep
Sep 17,2019The software does exactly what is described and the support from Laraine when I took over responsibility for the software was concise, helpful and very friendly! Cheers, Pep
Ally Mansell-Cook
Sep 17,2019Our Leadforensics dedicated Customer Success Manager, Laraine S has been great. She is always keen to understand key requirments of our business and help us utilise the Leadforensics tool in the most effective way.
Chris Green
Sep 16,2019Such powerful software with great technical support and advice from the dedicated team. My day to day contact Joe Rumsey has been a pleasure to work with and has pushed me to make those all important calls.
Luke
Sep 16,2019My experience was great with Lead Forensics and my coaching from Lewis has been an invaluable asset for my lead generation strategy. Helping me achieve my goals and find relevant information on prospects.
Harry Farmer
Sep 13,2019Lewis Adams + Daniella Hole = Dream Team! Amazing service provided by the two of them, Lead Forensics is a tool I could not live without, and I believe its a necessity for any business with a website! Also, shout out to Sarah Hodges! If you want to see an incredible return on investment from an incredible tool, then invest in Lead Forensics.
Colin Williams
Sep 12,2019Spam emails are not the way to sell. If you think it is then it says a lot about your company and your product!
Babiche
Sep 12,2019At Lead Forensic, they seem to have your interest in mind and help you to get all you need from the data they provide. I have been frequently in contact with Laraine Sturrock, and she is particularly helpful in showing me the way around the report section.
S Pryce
Sep 11,2019Larain Sturrock has provided excellent, timely and well informed advice on how to get the most value out of Lead Forensics. I have worked with Lead Forensics over a number of years, with three different companies, and have found Laraine to be the most proactive of all account managers / customer support managers.Thanks Laraine!
Ryan
Sep 10,2019After signing up for Lead Forensics we were very promptly and professionally trained on how to use the system. The academy offers great insights into sales strategy and approach. As well as the academy, our customer success manager Laura H is always on hand to help, and pushes us to make the most of our business leads.
Em
Sep 09,2019Kyle gave us some excellent advice and training on how to reach out to our prospect customers after someone from their business visits our website, thanks to Lead Forensics!
Vanya
Sep 06,2019Cannot praise Sarah Courtney enough! Have seen a lot of people leave feedback about her here and I would like to add yet another review - Sarah has been an absolute star from the very start; There isn't a question or request she won't answer right away - as thorough and helpful as possible at that. Sarah knows her stuff but more importantly - she knows your business too and would often anticipate your needs - and she is always there for you.
Diarmuid Haughian
Aug 28,2019Decent software, but overpriced and having invested 2K pounds for a 15 month contract (3 months for free), we received not one lead. The investment was never recovered. Awful accounts department. Removed the software from our site and won't ever use them again. Hi Charlotte, Thanks for your response. A quick search online or on your CRM and you should find what company I am associated with. I made my concerns aware to your accounts team (who passed one invoice to a third party for payment with a financial penalty attached) and the technical account manager. The only way to resolve the issue I had was a full refund, but I couldn’t see that happening, so I didn’t bother asking. I was oversold the product and over promised on the potential ROI. I made a mistake with the purchase and put it down as a bad experience/decision. Diarmuid.
Sami El Bouchaoni
Aug 23,2019I was in contact with Michaela for a certain period. Michaela is amazing. She's very friendly and helped me answering all my questions at any time. Nothing was too much to ask.
Denise
Aug 23,2019GDPR does not apply to this company it seems! After receiving several phone calls from Lead Forensics patronising sales staff over several months - each time they've been informed to remove our details from all of their databases as we're simply NOT interested - they still continue to make unwanted calls. The very fact that they seem to think they know my business better than I do, is, quite simply, arrogant. Time to inform the ICO of Lead Forensics continued breach of GDPR.
3000 Lakeside, North Harbour, PO6 3EN, Portsmouth, GB
http://www.leadforensics.com
Pump House Ltd
Oct 08,2019Our digital marketing lady left the business and I was introduced to Nicki Young - her expertise and concise methods helped me pick up and understand what our previous employee had started, I quickly came aware that reporting and management of the leads was needed. Nicki arranged weekly meetings with me and her friendly manner and expertise to put our companies needs into place made her a pleasure to have a conversation with - she made me understand and spoke in a friendly, methodical manner - I would highly recommend Nicki, she is an asset to any company that has the pleasure to employ her.