Spoke to a person. person explained they would look the detail out and for me to hold for a while, Person found details explained options sent conformation. Very clear and straight forward.
I ordered two more camping chairs similar to one I purchased from Leisure Outlet a while ago, still at a competitive price. Shipping was free and the items arrived just over two days from placing the order. Ordering system was very good and delivery first class from Yodel. Can't get much better than that hence 5 stars. Well done everyone!
Great service
Great service
My order went like clock work keep up the good service
Very helpful lady called Millie 5 stars if I had my own business I would love to have her as an employee she does a fantastic job
Great price and a hassle free purchase will definitely be buying from you again.
Cheaper than other providers, quick delivery, what more can you ask?!
Very helpful service from Daniel and Imran when I rung.
Delivery is on time and good value for money.
Very easy website and easy to order. After service is poor - missing items I’m my delivery on the 7th June - I called as soon as the packages were opened and the agent reassured me they would arrive the following day. We are now 21st June and after servers calls 3 explaining what was missing and completing a form sent from Leisure Outlet to inform them of the missing items I’m still today being asked what’s missing what are the tracking numbers and can I check the tracking numbers on the boxes…. The awning / wind jammer / awning carpet plus poles can wrapped in black bags!! No boxes and now I’m being asked to check the packaging 14 days later - why would I keep black plastic wrapping for two weeks. I have lost all confidence and removed my positive review as the customer service is horrendous. I don’t know how many times I can say what is missing. AVOID IF YOU ARE LOOKKG FOR GOOD AFTER SERVICE - there are other retailers that sell the exact same items at similar prices. I don’t expect to still be providing information over and over a again for two missing poles that cost less than £40 - the inconvenience is the problem as I have a wind jammer that was over £150 which I can’t use as I wanted to as the additional poles are missing. Shop around 1st as I say competitors offer the same items
Good price and a quick delivery
Product was delivered quickly, arriving in good time. Very pleased with my purchase.
I order an MTB bike. It arrived with the box open and after trying to complete to assemble the bike, it had major part missing. After contacting the company they were very unsupportive with their response. No call back, e.mail or how long it will take replace the part. Not impressed.
My product was as advertised it was also simple to fit and is a very robust lock. I am very pleased with the delivery time and the fact I can pick things up from stores locally to me.
Good price, quick delivery, good quality bike.
Fabulous service great delivery bang on time cantfault it
Helpful and friendly advice given regarding product, when asked a question via email. Prompt delivery.
Pleased with the chair I purchased as a gift. I carry bag for the folding chair would have been nice, but wasn’t included.
Gillian gooding
Jun 14,2023I spoke with Millie today on the live chat She was very helpful and polite. Gave me all the information that I needed. Great customer service.