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LifeConnect24 is a national telecare provider supporting our customers to maintain their independence by enabling them to stay safe at home and on the go. A personal alarm from LifeConnect24 provides 24-hour support at the press of a button, giving our customers and their families reassurance that help is at hand should they need it.
Reviews 826
Keith Hammond
Feb 09,2025Simple process. Quickly delivered. Easy to set up and test. Staff on phone and via the new alarm box calls were very helpful and knowledgeable. Provided a return label for the old alarm system.
Len Charlton
Feb 08,2025I test the Button and the central unit button from rime to time, and always get a reasonably quick response. It would be better if it worked in the immediate surroundings of the house.
Hugh Battersby
Feb 08,2025Recently I have only needed to do monthly checks. The service hasbeen excellent.
Elisabeth Anne Frewin
Feb 08,2025Tested new system and response was quick and helpful
Peter
Feb 07,2025The ordering, delivery & set up system works faultlessly - very clear instructions and great support available from the team.
Miss Yates
Feb 06,2025My mum had to up grade to a digital lifeline box which was easy to set up, luckily mum had recently had Internet installed, we followed the instructions that came with the new box, she uses the watch part, sometimes she presses it accidentally and they always ring, make sure mum is OK and reset the box.
Mrs Lynda Cartey
Feb 04,2025Excellent Customer Service. Great service on an exchange product, ordered one day, it arrived the following day. Great communication.
Suzanne Stone
Feb 04,2025Jeanette helped me through the whole process she was very helpful and pleasant
L Wilde
Feb 03,2025They don’t answer their phones and didn’t call me last time my mother fell, she spent the night on the floor!
Mr Howard
Feb 03,2025good service
Sarah Maclennan
Jan 29,2025Good simple phone call to arrange payment and details Jos was very helpful
Lucie Payne
Jan 29,2025I’ve already written a review for the initial ordering which was brilliant. Today I set up the box and did 3 checks. The box, the pendant, the radius to the garage. Lovely friendly helpful lady on the phone and all set up ready to go
SUE and thanks for your order
Jan 27,2025Janet was a very pleasant and helpful lady. She explained everything very clearly and was very friendly. Thank you.
Mel Steele
Jan 27,2025We have had life connect for dad for 2 years he has never really used it but this last few weeks he's had to and we can not fault the loveliness professional manner the staff work to, they was so reassuring with dad while he was poorly and we even had 3 wat conversation while i was on thw phone to dad, I highly recommend this service to anyone 😊
victor adams
Jan 26,2025The lady I spoke was very help and we got it sorted very quickly Mr v adams
Rodneyf
Jan 25,2025You have no idea how annoying it is to be told every minute that “Just speak to a member of the team for this that and the other” whilst you’re waiting for 27 minutes to be connected to the customer service line. “Someone will be with you soon” is also a repeated phrase that grates. Why don’t you provide an appropriate number of staff? Having said that the lady I eventually spoke to couldn't have been more helpful and dealt with everything needed.
Ron
Jan 22,2025Easy to set and staff were brilliant when running a test.
Marlies Jansen
Jan 22,2025Very helpful. Only thing it getting better technology for poor gps covered areas.
Customer kyla
Jan 22,2025I bought a device following a stroke and the whole process from ordering with harry was brilliant. It’s so easy to set up and definitely works as I’ve used it in an emergency all ready - I pressed for help when feeling unwell and they called me an ambulance, even had a follow up call when I was in the hospital to check I was ok. Having the device has eased my anxiety of being alone too. Highly recommend 😁
42 Barnard Rd,Bowthorpe Employment Area, NR5 9JB, Norwich, GB
http://lifeconnect24.co.uk
Tarnia Ollerenshaw
Feb 09,2025I brought this alarm system for my grandad as he lives on his own, about 4 years ago. With peace of mind this helps him and I. He has had to call using this system, all operators are very nice, quick to respond and contact myself with updates if required. Knowledgeable and quick in call for assistance if required keeping him updated with the speaker system or phone too. Would highly recommend.